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HP Color LaserJet Enterprise M750

Error Codes List page 62

  • Code: 99.09.66
  • Display: 99.09.66 No disk installed
  • Description: A disk drive is not installed in the product.
  • Remedy: 1. Install a compatible hard disk drive. 2. If a compatible hard disk is installed, reseat the hard disk to make sure it is correctly connected. 3. If the error persists, replace the hard disk drive.
  • Code: 99.09.67
  • Display: 99.09.67 Disk is not bootable please download firmware
  • Description: The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced with a new service part. A new firmware image needs to be downloaded to the device.
  • Remedy: 1. Press any button to continue to the main Preboot menu. 2. Press the Help button to see the help text for the error. 3. Select the Administration menu. NOTE: If there is a password assigned to the Administrator, a prompt to enter the password displays. 4. Select the Download item. 5. The user can now download a new firmware bundle to the product.
  • Code: 99.09.68
  • Display: 99.09.68
  • Description: The secondary encrypted disk has been removed from this device.
  • Remedy: Reinstall the secondary encrypted storage device.
  • Code: 99.XX.YY
  • Display: 99.XX.YY
  • Description: Firmware installation error
  • Remedy: Reload the firmware.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
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