Description: The printer indicates when a supply level is very low. Actual toner cartridge life might vary. Consider having a replacement toner cartridge available to install when print quality is no longer acceptable. You do not need to replace the toner cartridge at this time unless the print quality is no longer acceptable. The 10.XX.69 is an event log only message, it will not show on the control panel. The only message to display will be <Supply> very low message. • 10.00.69: Black toner cartridge very low (event code) • 10.01.69: Cyan toner cartridge very low (event code) • 10.02.69: Magenta toner cartridge very low (event code) • 10.03.69: Yellow toner cartridge very low (event code)
Remedy: If print quality is no longer acceptable, replace the toner cartridge.
Code: 10.0X.70
Display: 10.0X.70 Printing past very low
Description: The printer indicates when one of the consumables is very low. The actual remaining consumable life might vary. You do not need to replace the toner cartridge at this time unless the print quality is no longer acceptable. The 10.XX.70 is an event log only message, it will not show on the control panel. The only message to display will be a warning message <Supply> very low . • 10.00.70: Black toner cartridge (event code) • 10.01.70: Cyan toner cartridge (event code) • 10.02.70: Magenta toner cartridge (event code) • 10.03.70: Yellow toner cartridge (event code)
Remedy: If print quality is no longer acceptable, replace the toner cartridge.
Remedy: 1. Check Event log for occurrences of 59.6X errors. If these are seen troubleshooting that error. 2. Perform the image-drum motors component test under the Troubleshooting menu. 3. Replace motor if it fails the test. If test OK replace cartridge.
Remedy: 1. Open front door, Remove and reinstall toner cartridge. 2. Check toner cartridge for any damage or defects. 3. Replace the toner cartridge. 4. If the error persists elevate the case using standard procedures.
Code: 10.22.15
Display: 10.22.15 Install transfer unit
Description: The transfer unit has been removed or is installed incorrectly.
Remedy: Install the transfer unit. If already installed, remove the transfer unit and then reinstall it. If the printer could not find the ITB contact alienation home position, check the ITB alienation sensor SR5. Use the ITB Contact/Alienation in the Component Test to verify that the ITB alienation mechanism is functioning properly. If it is not, replace the fuser drive assembly. Check and reconnect the connector (J15) of the T1 roller alienation sensor, connectors (J2504 and J2502) on the high-voltage power supply T PCA and connector (J131) on the DC controller PCA.
Code: 10.22.60
Display: 10.22.60 Transfer Kit low 10.22.69 Transfer Kit very low
Description: The printer indicates when a supply level is low or very low.
Remedy: Replace the ITB kit when print quality becomes unacceptable.