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HP Color LaserJet CP5520 Series

Error Codes List page 17

  • Code: 59.08.50
  • Display: 59.0X.50 Error
  • Description: Motor startup error
    CMY drum motor (M2) start up error
  • Remedy: 1. Use the drum motor (M2) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the drum motor assembly. 2. If the product has been serviced, check the connector (J515) on the drum motor and the connector (J81) on the DC controller PCA.
  • Code: 59.08.60
  • Display: 59.0X.60 Error
  • Description: Motor rotational error
    CMY drum motor (M2) rotation error
  • Remedy: 1. Use the drum motor (M2) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the drum motor assembly. 2. If the product has been serviced, check the connector (J515) on the drum motor and the connector (J81) on the DC controller PCA.
  • Code: 59.08.70
  • Display: 59.0X.70 Error
  • Description: Motor abnormal rotation
    CMY developer motor (M3) abnormal start up error
  • Remedy: 1. Use the developer motor (M3) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the developer motor assembly. 2. If the product has been serviced, check the connector (J514) on the developer motor and the connector (J81) on the DC controller PCA.
  • Code: 59.08.80
  • Display: 59.0X.80 Error
  • Description: Developer motor failure
    CMY developer motor (M3) failure error
  • Remedy: 1. Use the developer motor (M3) drive test in the Component test to verify that the motor is properly functioning. If it is not, replace the developer motor assembly. 2. If the product has been serviced, check the connector (J514) on the developer motor and the connector (J81) on the DC controller PCA.
  • Code: 60.00.02
  • Display: 60.00.0Y Tray <Y> lifting error
  • Description: Tray lift motors error
    Media input Tray 2 lift-up motor (M9) failure
  • Remedy: 1. Use the Tray 2 paper surface sensor (PS4) test in the Tray/Bin manual sensor test to verify that the sensor is properly functioning. If it is not, replace the lifter drive assembly. 2. Open and close Tray 2 and listen at the back of the product for the sound of the lifer motor (M9) operating. If it does not operate, replace the lifter drive assembly. 3. If the product has been serviced, check the intermediate connector (J742) and the connector (J151) on the DC controller PCA. 4. If the error persists, replace the cassette tray.
  • Code: 60.00.03
  • Display: 60.00.0Y Tray <Y> lifting error
  • Description: Tray lift motors error
    Media input Tray 3 lift-up motor (M2) failure or media input Tray 4 lift-up motor (M2) failure
  • Remedy: 1. Use the Tray 3 paper surface sensor (SR2) or Tray 4 paper surface sensor (SR2) test in the Tray/ Bin manual sensor test to verify that the sensor is properly functioning. If it is not, replace the lifter drive assembly. NOTE: Both the Tray 3 and Tray 4 paper surface sensors are designated as SR2. The first one listed in the Tray/Bin manual test is Tray 3, the second one listed is for Tray 4. 2. Open and close Tray 3 or Tray 4 and listen at the back of the product for the sound of the lifer motor (M2) operating. If it does not operate, replace the lifter drive assembly. NOTE: Both the Tray 3 and Tray 4 lifter motors are designated as M2. Listen for the appropriate motor to operate. 3. If the product has been serviced, check the connector (J2003) on the paper feeder controller PCA, the intermediate connector (J702) and the connector (J2006) on the paper feeder controller PCA. TIP: Check the connector (J2006) on the paper feeder controller PCA associated with the tray. 4. If the error persists, replace the cassette tray.
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