Description: A serial data error (parity, framing, or line overrun) has occurred while the printer was receiving data.
Remedy: Press GO to resume printing. Note A loss of data will occur.
Code: 40
Display: 40 EIO X BAD TRANSMISSION
Description: A connection with the card in EIO slot X has been abnormally broken
Remedy: 1. Press GO to resume printing. Note A loss of data will occur. 2. Check that all cables are connected to the EIO ports and that the EIO board is seated properly. 3. If possible, print to another network printer to verify the network is working properly.
Code: 41.3
Display: 41.3 UNEXPECTED SIZE IN TRAY X
Description: Media is loaded which is longer or shorter in the feed direction than the size configured for the tray.
Remedy: 1. If the incorrect size was selected, cancel the job or press ? to access help. 2. Press up and down to step through the instructions.
Code: 41.5
Display: 41.5 UNEXPECTED TYPE IN TRAY X
Description: The printer senses a different media type in the media path than configured in the tray.
Remedy: 1. If the incorrect type was selected, cancel the job or press to access ? help. 2. Press up and down to step through the instructions.
Code: 41.X
Display: 41.X PRINTER ERROR
Description: A printer error has occurred.
X Description: 1 unknown misprint error 2 beam detect misprint error 3 media feed error (size) 4 no VSYNC error 5 media feed error (type) 6 ETB detection error 7 feed delay error 9 noise VSREQ
Remedy: 1. Press GO to continue or press for more information. 2. If the message persists, turn the printer off and then back on.
Code: 49.XXXX
Display: 49.XXXX PRINTER ERROR
Description: A critical firmware error has occurred that caused the processor on the formatter to abort operation. This type of error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases, electrical noise in the cable can corrupt data during transmission to the printer. Other causes include poor quality parallel cables, poor connections, or homegrown applications. On rare occasions, the formatter is at fault, which is usually indicated by a 79 Service Error.
Remedy: 1. Press CANCEL JOB to clear the print job from the printer memory. 2. Turn the printer off and then back on. 3. Try printing a job from a different software application. If the job prints, go back to the first application and try printing a different file. If the message appears only with a certain software application or print job, contact the software vendor for assistance. 4. If the message persists with different software applications and print jobs, disconnect all cables to the printer that connect it to the network or PC. 5. Turn the printer off. 6. Remove all memory DIMMs or third-party DIMMs from the printer. (Do not remove the firmware DIMM in slot J1.) 7. Remove all EIO devices from the printer. 8. Turn the printer on. 9. If the error no longer exists, install each DIMM and EIO device one at a time, making sure to turn the printer off and back on as you install each device. 10. Replace a DIMM or EIO device if you determine that it causes the error. 11. Remember to reconnect all cables that connect the printer to the network or computer. 12. If the error persists, replace the firmware DIMM. 13. Replace the formatter and calibrate the printer.