Remedy: 1. Press ? for detailed information about clearing the jam. 2. Press up and down to step through the instructions. 3. Clean the pickup roller. If it is worn or damaged, replace it. 4. Clean the feed roller. If it is worn or damaged, replace it. 5. Replace the Tray 2 pickup clutch. 6. Replace the pickup motor. 7. Replace the paper pickup assembly. 8. Check the cassette lifter mechanism for proper operation. 9. Replace the DC controller PCB. Calibrate the printer after replacing the DC controller.
Code: 13.XX.YY
Display: 13.XX.YY JAM IN TRAY X
Description: A page is jammed in Tray 3 or Tray 4.
Remedy: 1. Press ? for detailed information about clearing the jam. 2. Press up and down to step through the instructions. 3. Clean the pickup roller. If it is worn or damaged, replace it. 4. Clean the feed roller. If it is worn or damaged, replace it. 5. Replace the Tray 3 or Tray 4 pickup clutch. 6. Replace the Tray 3 or Tray 4 pickup motor. 7. Replace the Tray 3 or Tray 4 paper feeder PCB. 8. Check the cassette lifter mechanism for proper operation. 9. Replace the DC controller PCB. Calibrate the printer after replacing the DC controller.
Code: 20
Display: 20 INSUFFICIENT MEMORY
Description: The printer has received more data from the computer than fits in available memory.
Remedy: 1. Press GO to resume printing. Note A loss of data will occur. 2. Reduce the complexity of the print job to avoid this error. 3. Adding memory to the printer may allow printing of more complex pages.
Code: 22
Display: 22 EIO X BUFFER OVERFLOW
Description: The printer’s EIO card in slot X has overflowed its I/O buffer during a busy state.
Remedy: Press GO to resume printing. Note A loss of data will occur.
Code: 22
Display: 22 PARALLEL I/O BUFFER OVERFLOW
Description: The printer’s parallel buffer has overflowed during a busy state.
Remedy: Press GO to resume printing. Note A loss of data will occur.
Code: 22
Display: 22 SERIAL I/O BUFFER OVERFLOW
Description: The printer’s serial buffer has overflowed during a busy state.
Remedy: Press GO to resume printing. Note A loss of data will occur.