Description: Paper is jammed in the specified tray.
Remedy: Follow the instructions on the control panel.
Code: 13.JJ.NT
Display: 13.JJ.NT JAM INSIDE LOWER RIGHT DOOR
Description: Paper is jammed inside the lower right door.
Remedy: 1. Follow the onscreen help to clear the jam. Touch OK to continue. 2. It might be a no-pick jam. Check the tray 3 and 4 paper pickup and paper feed rollers. Reseat the rollers if necessary. Replace the rollers if they are worn or damaged. 3. Ensure that paper is loaded correctly in the paper tray. 4. Try exchanging paper trays to isolate the problem.
Code: 13.JJ.NT
Display: 13.JJ.NT JAM INSIDE OUTPUT ACCESSORY BRIDGE
Description: Paper is jammed inside the output accessory bridge.
Remedy: 1. Follow the onscreen help to clear the jam. Touch OK to continue. 2. Check for obstructions inside the output accessory bridge. 3. Try printing a simplex job to isolate the issue. 4. Remove and reinstall the output accessory bridge. Check for paper after removal.
Code: 13.JJ.NT
Display: 13.JJ.NT JAM INSIDE SMALL FRONT DOOR
Description: Paper is jammed inside the small front door.
Remedy: 1. Follow the onscreen help to clear the jam. Touch OK to continue. 2. Check for obstructions inside the output accessory bridge. 3. Try printing a simplex job to isolate the issue. 4. Remove and reinstall the output accessory bridge. Check for paper after removal.
Code: 13.JJ.NT
Display: 13.JJ.NT JAM INSIDE TRAY 1
Description: There is a jam inside tray 1.
Remedy: 1. Remove any jammed paper in tray 1. 2. Ensure that paper is loaded properly. 3. Inspect the pickup roller and separation pad. Replace if necessary.
Code: 13.XX.YY
Display: 13.XX.YY JAM IN LEFT ACCESSORY
Description: Paper is jammed in an external paper handling device.