Remedy: 1. Turn the printer off and then back on. 2. Perform a cold reset. 3. HP 3700 only - replace the firmware DIMM. 4. Replace the formatter PCB.
Code: 68.X
Display: 68.X PERMANENT STORAGE FULL
Description: A non-volatile storage device is full. Press OK to clear the message. Printing can continue, but there could be unexpected behavior. X Description: 0 - for onboard NVRAM 1 - for removable flash disk
Remedy: 1. Press OK to continue. 2. For the following errors, perform the indicated action. 68.0 - turn the printer off and then back on. If the error persists, execute an NVRAM initialization. 68.1 - use the HP Web Jetadmin software to delete files from the flash disk.
Code: 68.X
Display: 68.X PERMANENT STORAGE WRITE FAIL
Description: A non-volatile storage device is failing to write. Press OK to clear the message. Printing can continue, but there could be unexpected behavior. X Description: 0 - for onboard NVRAM. 1 - for removable flash disk.
Remedy: Press OK to continue. 2. For the following errors, perform the indicated action. 68.0 - turn the printer off and then back on. If the error persists, execute an NVRAM initialization. 68.1 - use the HP Web Jetadmin software to delete files from the flash disk.
Code: 68.X
Display: 68.X STORAGE ERROR SETTINGS CHANGED
Description: One or more printer settings saved in the non-volatile storage device is invalid and has been reset to its factory default. Press OK to clear the message. Printing can continue, but there could be unexpected behavior. X Description: 0 - for onboard NVRAM. 1 - for removable flash disk.
Remedy: 1. Press OK to continue. 2. Turn the printer off and then back on. 3. Check the printer settings to determine which settings have been changed
Code: 79.XXXX
Display: 79.XXXX PRINTER ERROR
Description: HP Color LaserJet 3700 series printer only. A critical hardware error has occurred.
Remedy: 1. Turn the printer off and then back on. 2. Reseat the firmware DIMM. 3. Reseat the formatter PCB. 4. Replace the firmware DIMM. 5. Replace the formatter PCB.
Code: 8X.YYYY
Display: 8X.YYYY EIO ERROR
Description: HP Color LaserJet 3700 series printer only. The EIO accessory card in slot X has encountered a critical error
Remedy: 1. Turn the printer off and then back on. 2. Reseat the EIO card. 3. Replace the EIO card.