Description: PF RELATED FATAL ERROR_3 PF PID excess load error
Causes: • State in which load of PF motor exceeds expected load • When rotated in the opposite direction to rotation direction (There was a sudden load error, and the motor rotated in the opposite direction in reaction to it) • State in which load of motor exceeds expected load, and motor does not rotate at all • Stacker incorrectly set • Paper jam paper remaining • Paper path damaged and feed roller worn out • Gears locking due to foreign object • PF gear train part damaged • Maintenance Unit failure • PF encoder failure • PF motor failure • Motor driver failure/main board failure
Remedy: Advance check 1 Check the stacker attachment state Is the stacker attached correctly? Y: Go to advance check 2 N: Reattach the stacker Advance check 2 Check for paper jam paper remaining and foreign object There is no paper jam paper or foreign object remaining in the paper feed path. Y: Go to advance check 3 N: Remove the paper jam paper and foreign object Advance check 3 Check the timing of error occurrence At what timing does the error occur with the product? Does it occur when the power is turned on? Y: Go to step 3 N: Go to step 1 1 Check the operation of the feed roller (upper paper guide) The feed roller is not damaged or worn out. Also, is it operating normally? (Does the roller rotate?) Y: Go to step 2 N: Replace the upper paper guide. 2 Check for damaged or broken part in the paper feed path There is no damaged or broken part in the paper feed path. (There is nothing hindering paper feeding.) Y: Go to step 3 N: Remove the foreign object or Replace the damaged part 3 Perform PF motor operation check 1 Turn on the power and check the PF motor operation. Did the PF motor operate (rotate)? Y: Go to step 5 N: Go to step 4 4 Check the PF drive transmission gears Are the PF drive transmission gears damaged? Also, is there locking due to foreign object? [Check points] 1. Drive transmission gears in the vicinity of the PF motor 2. Maintenance Unit drive gears Y: Replace the PF motor assembly (If the trouble is not resolved, replace the main board) N: Remove the foreign object or Replace the damaged part 5 Perform PF motor operation check 2 Is the PF motor operating abnormally? Y: Replace the main board (If the trouble is not resolved, inquire at service support) N: Replace the PF encoder
Code: 000042
Description: PF RELATED FATAL ERROR_2 PF PID excess speed error
Causes: State in which driven at unexpected speed (fast) for control. • PF timing belt detached or broken • PF gear train part damaged • Motor failure • Motor driver failure/main board failure
Remedy: 1 Check the PF timing belt Is the PF timing belt detached or not broken? Y: Go to step 2 N: Reattach the PF timing belt or Replace the PF timing belt 2 Check the PF gear train parts Are the PF related gears damaged? Also, is the gear train in the correct state? Y: Replace the following parts in sequence • CR motor • Main board (If the trouble is not resolved, inquire at service support) N: Replace the damaged part
Code: 000043
Description: PF RELATED FATAL ERROR_3 PF PID reverse error
Causes: • State in which load of PF motor exceeds expected load • When rotated in the opposite direction to rotation direction (There was a sudden load error, and the motor rotated in the opposite direction in reaction to it) • State in which load of motor exceeds expected load, and motor does not rotate at all • Stacker incorrectly set • Paper jam paper remaining • Paper path damaged and feed roller worn out • Gears locking due to foreign object • PF gear train part damaged • Maintenance Unit failure • PF encoder failure • PF motor failure • Motor driver failure/main board failure
Remedy: Advance check 1 Check the stacker attachment state Is the stacker attached correctly? Y: Go to advance check 2 N: Reattach the stacker Advance check 2 Check for paper jam paper remaining and foreign object There is no paper jam paper or foreign object remaining in the paper feed path. Y: Go to advance check 3 N: Remove the paper jam paper and foreign object Advance check 3 Check the timing of error occurrence At what timing does the error occur with the product? Does it occur when the power is turned on? Y: Go to step 3 N: Go to step 1 1 Check the operation of the feed roller (upper paper guide) The feed roller is not damaged or worn out. Also, is it operating normally? (Does the roller rotate?) Y: Go to step 2 N: Replace the upper paper guide. 2 Check for damaged or broken part in the paper feed path There is no damaged or broken part in the paper feed path. (There is nothing hindering paper feeding.) Y: Go to step 3 N: Remove the foreign object or Replace the damaged part 3 Perform PF motor operation check 1 Turn on the power and check the PF motor operation. Did the PF motor operate (rotate)? Y: Go to step 5 N: Go to step 4 4 Check the PF drive transmission gears Are the PF drive transmission gears damaged? Also, is there locking due to foreign object? [Check points] 1. Drive transmission gears in the vicinity of the PF motor 2. Maintenance Unit drive gears Y: Replace the PF motor assembly (If the trouble is not resolved, replace the main board) N: Remove the foreign object or Replace the damaged part 5 Perform PF motor operation check 2 Is the PF motor operating abnormally? Y: Replace the main board (If the trouble is not resolved, inquire at service support) N: Replace the PF encoder
Code: 000044
Description: PF RELATED FATAL ERROR_3 PF PID lock error
Causes: • State in which load of PF motor exceeds expected load • When rotated in the opposite direction to rotation direction (There was a sudden load error, and the motor rotated in the opposite direction in reaction to it) • State in which load of motor exceeds expected load, and motor does not rotate at all • Stacker incorrectly set • Paper jam paper remaining • Paper path damaged and feed roller worn out • Gears locking due to foreign object • PF gear train part damaged • Maintenance Unit failure • PF encoder failure • PF motor failure • Motor driver failure/main board failure
Remedy: Advance check 1 Check the stacker attachment state Is the stacker attached correctly? Y: Go to advance check 2 N: Reattach the stacker Advance check 2 Check for paper jam paper remaining and foreign object There is no paper jam paper or foreign object remaining in the paper feed path. Y: Go to advance check 3 N: Remove the paper jam paper and foreign object Advance check 3 Check the timing of error occurrence At what timing does the error occur with the product? Does it occur when the power is turned on? Y: Go to step 3 N: Go to step 1 1 Check the operation of the feed roller (upper paper guide) The feed roller is not damaged or worn out. Also, is it operating normally? (Does the roller rotate?) Y: Go to step 2 N: Replace the upper paper guide. 2 Check for damaged or broken part in the paper feed path There is no damaged or broken part in the paper feed path. (There is nothing hindering paper feeding.) Y: Go to step 3 N: Remove the foreign object or Replace the damaged part 3 Perform PF motor operation check 1 Turn on the power and check the PF motor operation. Did the PF motor operate (rotate)? Y: Go to step 5 N: Go to step 4 4 Check the PF drive transmission gears Are the PF drive transmission gears damaged? Also, is there locking due to foreign object? [Check points] 1. Drive transmission gears in the vicinity of the PF motor 2. Maintenance Unit drive gears Y: Replace the PF motor assembly (If the trouble is not resolved, replace the main board) N: Remove the foreign object or Replace the damaged part 5 Perform PF motor operation check 2 Is the PF motor operating abnormally? Y: Replace the main board (If the trouble is not resolved, inquire at service support) N: Replace the PF encoder
Code: 000050
Description: PF RELATED FATAL ERROR_1 PF load position driving time error
Causes: The drive time of the motor exceeded the set time. • Main board failure
Remedy: 1 Check the reproducibility Did the corresponding error occur? Y: Replace the main board N: Inquire at service support
Code: 000051
Description: PF RELATED FATAL ERROR_3 PF load position excess load error
Causes: • State in which load of PF motor exceeds expected load • When rotated in the opposite direction to rotation direction (There was a sudden load error, and the motor rotated in the opposite direction in reaction to it) • State in which load of motor exceeds expected load, and motor does not rotate at all • Stacker incorrectly set • Paper jam paper remaining • Paper path damaged and feed roller worn out • Gears locking due to foreign object • PF gear train part damaged • Maintenance Unit failure • PF encoder failure • PF motor failure • Motor driver failure/main board failure
Remedy: Advance check 1 Check the stacker attachment state Is the stacker attached correctly? Y: Go to advance check 2 N: Reattach the stacker Advance check 2 Check for paper jam paper remaining and foreign object There is no paper jam paper or foreign object remaining in the paper feed path. Y: Go to advance check 3 N: Remove the paper jam paper and foreign object Advance check 3 Check the timing of error occurrence At what timing does the error occur with the product? Does it occur when the power is turned on? Y: Go to step 3 N: Go to step 1 1 Check the operation of the feed roller (upper paper guide) The feed roller is not damaged or worn out. Also, is it operating normally? (Does the roller rotate?) Y: Go to step 2 N: Replace the upper paper guide. 2 Check for damaged or broken part in the paper feed path There is no damaged or broken part in the paper feed path. (There is nothing hindering paper feeding.) Y: Go to step 3 N: Remove the foreign object or Replace the damaged part 3 Perform PF motor operation check 1 Turn on the power and check the PF motor operation. Did the PF motor operate (rotate)? Y: Go to step 5 N: Go to step 4 4 Check the PF drive transmission gears Are the PF drive transmission gears damaged? Also, is there locking due to foreign object? [Check points] 1. Drive transmission gears in the vicinity of the PF motor 2. Maintenance Unit drive gears Y: Replace the PF motor assembly (If the trouble is not resolved, replace the main board) N: Remove the foreign object or Replace the damaged part 5 Perform PF motor operation check 2 Is the PF motor operating abnormally? Y: Replace the main board (If the trouble is not resolved, inquire at service support) N: Replace the PF encoder