Description: Paper feeding failure (lower roll) (support number : 1300)
Causes: Feeding of the roll paper fails at the lower roll paper path (roll2). (from the paper feed sensor to the PE sensor in paper path)
Remedy: 1 Reload the roll paper. (Remove left paper pieces and check the top edge of the paper.) The error is removed Complete. The error is not removed Go to 2. 2 Replace the following parts from the top and check if the error is removed after each replacement. • ROLL PAPER FEED SENSOR UNIT. • HARNESS ASS’Y, RLNIP PF SNS. • PAPER ENTRY SENSOR. • DRIVE NIP ARM UNIT. • ACTIVE ROLL BRAKE UNIT. Adjustment and counter reset is necessary. 3 Check other suspected cause. • Media related cause (size, media type mismatch, paper turn-up at the top edge) • Curly end edge of the roll paper • Avoid the paper with strong stiffness or heavy roll paper.
Code: 311112 2E3E
Description: Paper feeding failure (support number : 1300)
Causes: Feeding of the roll paper fails at the lower roll paper path (roll2). (from the PE sensor to end of feeding in paper path)
Remedy: 1 Release the release lever. Reload the paper. (Remove left paper pieces and check the top edge of the paper.) The error is removed Complete. The error is not removed Go to 2. 2 Replace the following parts from the top and check if the error is removed after each replacement. • ROLL PAPER FEED SENSOR UNIT. • HARNESS ASS’Y, RLNIP PF SNS. • PAPER ENTRY SENSOR. • DRIVE NIP ARM UNIT. • MULTI SENSOR UNIT. Adjustment and counter reset is necessary. • ACTIVE ROLL BRAKE UNIT. Adjustment and counter reset is necessary. 3 Check other suspected cause. • Media related cause (size, media type mismatch, paper turn-up at the top edge) • Curly end edge of the roll paper • Avoid the paper with strong stiffness or heavy roll paper.
Code: 315150 2921
Description: Take-up error (support number : 4922)
Causes: Take-up error (nonstop take-up) of the roll paper occurs at paper take-up part of the lower roll unit.
Remedy: 1 Check the tape on the roll paper core. The tape is pasted. Go to 2. The tape is not pasted Paste the tape on the roll paper core and press [OK]. 2 Replace the following parts from the top and check if the error is removed after each replacement. • The roll holder set. • ACTIVE ROLL BRAKE UNIT. Adjustment and counter reset is necessary. • SPOOL LOCK UNIT and COVER, ROLL GEAR L.
Code: 315250 2920
Description: Take-up error (support number : 4922)
Causes: Take-up error (take-up disabled) of the roll paper occurs at paper take-up part of the lower roll unit.
Remedy: 1 Check if paper jam is occurred. Not jammed Go to 2. Paper is jammed Remove the paper jam and press [OK]. 2 Replace the following parts from the top and check if the error is removed after each replacement. • The roll holder set. • ACTIVE ROLL BRAKE UNIT. Adjustment and counter reset is necessary. • SPOOL LOCK UNIT and COVER, ROLL GEAR L.
Code: EC01 2F90
Description: Carriage overload error (support number : 4801)
Causes: The motor keeps 100% output. In addition, CARRIAGE UNIT scans more than a constant length.
Remedy: 1 Check stain on the carriage shaft. No stain Go to 2. Stain adheres Perform cleaning of the shaft and replace BUSHING / CLEANER KIT. 2 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to diagnose carriage system. No problem Replace carriage motor. Abnormal Failure in ACC. SENSOR CHECK or CR VIBRATIONCHECK Replace CARRIAGE UNIT. Failure in LONG FFC CHECK or CRC value changes after turning the printer off and back on Replace FLEXIBLE CABLE UNIT.
Code: EC01 2F95
Description: Timeout error of carriage drive (support number : 4801)
Causes: CARRIAGE UNIT does not finish driving within the scheduled time.
Remedy: 1 Check the items below. a) Stain on the carriage shaft. b) Cable connection of the carriage motor. c) Looseness and abrasion of BELT, CARRIAGE. Appropriate Go to 2. Inappropriate a) Perform cleaning of the shaft and replace BUSHING / CLEANER KIT. b) Connect the cable. c) Replace BELT, CARRIAGE. 2 Perform [DIAGNOSIS > CR_SYSTEM_CHECK] to diagnose carriage system. No problem Replace carriage motor. Abnormal Failure in ACC. SENSOR CHECK or CR VIBRATIONCHECK Replace CARRIAGE UNIT. Failure in LONG FFC CHECK or CRC value changes after turning the printer off and back on Replace FLEXIBLE CABLE UNIT.