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Brother DCP-T710W

Error Codes List page 1

  • Code: 1300
  • Description: Defective during duplex-printing
  • Causes: Registration sensor detects paper feed condition at out of specified timing during switchback.
  • Remedy: < User Check > - Check whether the recording paper being used is within the specification.
    1 Registration actuator caught on the surrounding parts Set the registration actuator into place.
    2 Registration sensor defective Replace the registration sensor PCB.
    3 Main PCB defective Replace the main PCB.
  • Code: 1500
  • Description: Paper jam during duplex ejecting
  • Causes: Recording paper is not able to be ejected since it is longer than 840 mm when ejecting the paper. (The registration sensor stays in the paper feeding condition during ejecting.)
  • Remedy: < User Check > - Remove the jammed paper. - Check whether the recording paper being used is within the specification.
    1 Foreign materials in the recording paper path Remove foreign materials.
    2 Registration actuator caught on the surrounding parts Set the registration actuator into place. 3 Main PCB defective Replace the main PCB.
  • Code: 1700
  • Description: Recording paper size error (duplex-printing/duplex-copying)
  • Causes: - The paper width detected by the paper width sensor or the paper length detected by the registration sensor was not suitable for duplex printing.
  • Remedy: < User Check > - Check whether the recording paper being used is within the specification. - Check that dark recording paper is not used.
    1 CR encoder strip stained Clean the CR encoder strip.
    2 PF encoder disk stained Clean the PF encoder disk and flushing guide.
    3 Registration actuator caught on
    the surrounding parts
    Set the registration actuator into place.
    4 CR encoder strip defective Replace the CR encoder strip.
    5 PF encoder disk defective Replace the PF encoder disk.
    6 Registration sensor defective Replace the registration sensor PCB.
    7 Paper width sensor defective Replace the carriage PCB ASSY.
    8 Paper feed motor defective Replace the paper feed motor.
    9 Main PCB defective Replace the main PCB.
  • Code: 1800
  • Description: Paper jam during duplex-printing
  • Causes: Registration sensor does not detect paper feed within specified pulse numbers in the second side paper re-feed.
  • Remedy: < User Check > - Remove the jammed paper. - Check whether the recording paper being used is within the specification. - Check that recording paper are not curled, wrinkled or wet.
    1 Foreign materials in the duplex print paper path Remove foreign materials.
    2 Registration actuator caught on the surrounding parts Set the registration actuator into place.
    3 Registration sensor defective Replace the registration sensor PCB.
    4 Switchback roller defective Replace the switchback roller.
    5 Drive frame ASSY defective Replace the maintenance unit.
    6 Main PCB defective Replace the main PCB.
  • Code: 2000
  • Description: Cannot identify a black ink cartridge.
  • Causes: The ink cartridge detection sensor and the ink remaining sensor are detecting.
  • Remedy: < User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
    1 Each ink cartridge sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
    2 Main PCB defective Replace the main PCB.
  • Code: 2001
  • Description: Cannot identify a yellow ink cartridge.
  • Causes: The ink cartridge detection sensor and the ink remaining sensor are detecting.
  • Remedy: < User Check > - Check if incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
    1 Each ink cartridge sensor or ink cartridge IC chip PCB defective Replace the ink refill ASSY.
    2 Main PCB defective Replace the main PCB.
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