Description: A black level not within the standard was scanned when function code 55 was executed.
Remedy: 1 Dirt on the second side document hold Clean the second side document hold. 2 Dirt on the white tape Clean the white tape. 3 First side CIS unit failure Replace the first side CIS unit. 4 Second side CIS unit failure Replace the second side CIS unit. 5 Second side document hold failure Replace the ADF unit. 6 White tape failure Replace the document scanner unit. 7 Main PCB failure Replace the main PCB ASSY.
Code: BF00
Description: The document scanning position sensor detected that the document length was 400 mm or longer and could not be fed to ADF (double-side restoration).
Remedy: • Set the specified size paper. 1 Document scanning position actuator caught in some sections of the machine Reattach the document scanning position actuator. 2 Document scanning position sensor failure Replace the ADF unit. 3 Main PCB failure Replace the main PCB ASSY.
Code: C001
Description: Access request to the server timed out because the server address was wrong, network was not connected, or server was not working.
Remedy: • Refer to the online User’s Guide to set the network again. • Check the LAN cable routing. • Check the wireless LAN settings. 1 Connection failure of the wireless LAN PCB connector Reconnect the wireless LAN PCB connector. 2 Wireless LAN PCB failure Replace the wireless LAN PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY.
Code: C002
Description: User authentication error due to wrong user name, wrong password, or date and time was not synchronized between the machine and server.
Remedy: • Refer to the online User’s Guide to set the network again. • Check the LAN cable routing. • Check the wireless LAN settings. 1 Connection failure of the wireless LAN PCB connector Reconnect the wireless LAN PCB connector. 2 Wireless LAN PCB failure Replace the wireless LAN PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY.
Code: C003
Description: Cannot access to the file because the directory name is wrong, writing into directory is not permitted, or writing into file is locked or not permitted.
Remedy: • Refer to the online User’s Guide to set the network again. • Check the LAN cable routing. • Check the wireless LAN settings. 1 Connection failure of the wireless LAN PCB connector Reconnect the wireless LAN PCB connector. 2 Wireless LAN PCB failure Replace the wireless LAN PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY.
Code: C004
Description: Cannot acquire current time which is required for user authentication because the time has not been acquired.
Remedy: • Refer to the online User’s Guide to set the network again. • Check the LAN cable routing. • Check the wireless LAN settings. 1 Connection failure of the wireless LAN PCB connector Reconnect the wireless LAN PCB connector. 2 Wireless LAN PCB failure Replace the wireless LAN PCB ASSY. 3 Main PCB failure Replace the main PCB ASSY.