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Brother DCP-J752DW

Error Codes List page 2

  • Code: 23
  • Display: Cannot Detect
  • Description: Cannot identify a magenta ink cartridge. Detected by the ink cartridge detection sensor and the ink remaining sensor.
  • Remedy: <User Check> - Check if an incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - During initialization, check if other cartridges not supplied were not set before the instruction to do so.
    1 Each ink cartridge sensor is defective Replace the ink refill ASSY.
    2 Main PCB defective Replace the main PCB ASSY.
  • Code: 24
  • Display: Cannot Detect / Install StarterInk / Wrong Ink Color
  • Description: Problem with the ink cartridge IC chip
  • Remedy: <User Check> - Check if an incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge. - Check if the wrong color ink cartridge is set.
    1 Main PCB defective Replace the main PCB ASSY.
  • Code: 25
  • Display: Cannot Detect
  • Description: Unable to communicate with the ink cartridge IC chip. (Ink cartridge side)
  • Remedy: <User Check> - Check if an incompatible ink cartridge is loaded. - Reload the ink cartridge. - Replace the ink cartridge.
    1 Ink sensor flat cable connection failure Reconnect the ink sensor flat cable.
    2 Ink cartridge IC chip PCB defective Replace the ink refill ASSY.
    3 Main PCB defective Replace the main PCB ASSY.
  • Code: 26
  • Display: B&W 1-sided Print Only / Replace Ink Cannot Print / Replace Ink
  • Description: The black ink cartridge has reached its replacement period. Ink ejection has reached the specified number of times when the ink remaining sensor determines that there is no remaining ink.
  • Remedy: <User Check> - Replace the ink cartridge.
    1 Ink remaining sensor defective Replace the ink refill ASSY.
    2 Main PCB defective Replace the main PCB ASSY.
  • Code: 27
  • Display: B&W 1-sided Print Only / Replace Ink Cannot Print / Replace Ink
  • Description: The yellow ink cartridge has reached its replacement period. Ink ejection has reached the specified number of times when the ink remaining sensor determines that there is no remaining ink.
  • Remedy: <User Check> - Replace the ink cartridge.
    1 Ink remaining sensor defective Replace the ink refill ASSY.
    2 Main PCB defective Replace the main PCB ASSY.
  • Code: 28
  • Display: B&W 1-sided Print Only / Replace Ink Cannot Print / Replace Ink
  • Description: The cyan ink cartridge has reached its replacement period. Ink ejection has reached the specified number of times when the ink remaining sensor determines that there is no remaining ink.
  • Remedy: <User Check> - Replace the ink cartridge.
    1 Ink remaining sensor defective Replace the ink refill ASSY.
    2 Main PCB defective Replace the main PCB ASSY.
Error Code
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