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Xerox WorkCentre 5021

Error Codes List page 1

  • Code: 003-500, 003-795
  • Description: N-Up NG Out Of Range/ AMS NG Out Of Range [N-Up NG Out Of Range] During 2-Up or 4-Up, the reduce/enlarge ration was not within the range of 25 to 400%. [AMS NG Out Of Range] During AMS (Auto Magnification Selection), the reduce/enlarge ration was not within the range of 25 to 400%
  • Remedy: Press [Stop] on the UI Panel and change the settings.
  • Code: 003-754
  • Description: IPS Overrun The IPS processing has overtook the Scan processing
  • Remedy: This might be avoided by setting the R/E ratio to 99% or 101%. If this occurs frequently, obtain the document from the User and contact the Support Department for assistance.
  • Code: 003-942
  • Description: Not-Supported Doc Size During DADF Scan of a Copy Job, an unsupported document size was detected.
  • Remedy: 1. Press [Stop] on the UI Panel. 2. Check the setting of the document size group. 3. Check whether the document size is a supported size. 4. If the document size is a supported size, the DADF might have malfunctioned. Refer to following FIP to check the DADF. • 005-196 (Size Mismatch Jam on No Mix-size) • 005-948 (SS-Size Mismatch Jam on No Mix-size)
  • Code: 003-951
  • Description: 1Job Max Page Over During Copy Job, the number of pages that can be scanned has been exceeded.
  • Remedy: Press [Stop] on the UI Panel and reduce the number of document pages.
  • Code: 003-963
  • Description: APS NG Out Of Range During Copy Job, when APS is selected, the image size obtained from document size x reduce/enlarge ratio was detected to be larger than the largest Standard Paper Size.
  • Remedy: Press [Stop] on the UI Panel and change the settings.
  • Code: 003-972
  • Description: During Copy Job, the EPC memory is filled up.
  • Remedy: Print out all the images that had been successfully scanned by the DADF so far and then perform the copy again for the documents (images) that were unable to be scanned.
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