Samsung MultiXpress X3280NR
Error Codes List page 1
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- Code: 11-2T11, 11-2T21, 11-2T31
- Description: Tray 1 paper mismatch
Tray 2 paper mismatch
Tray 3 paper mismatch
Tray 4 paper mismatch
MP tray paper mismatch - Causes: Paper in tray is not matched to the machine paper setting.
- Remedy: 1) Check and change the paper setting of the corresponding tray properly.
- Code: 11-2T41, 11-2T61
- Description: Tray 1 paper mismatch
Tray 2 paper mismatch
Tray 3 paper mismatch
Tray 4 paper mismatch
MP tray paper mismatch - Causes: Paper in tray is not matched to the machine paper setting.
- Remedy: 1) Check and change the paper setting of the corresponding tray properly.
- Code: A1-1111, A1-1113
- Description: Main Motor Failure: #A1-1111. Turn off then on. Call for service if the problem persists
Main Motor Failure: #A1-1113. Turn off then on. Call for service if the problem persists - Causes: Regi/MP motor operation is abnormal.
• A1–1111 : Regi/MP motor is stopped but machine recognizes it as operational.
• A1–1113 : Regi/MP motor is operating but machine recognizes status as "Stopped". - Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Open the side cover. Check if there are any foreign substances or paper around Regi./MP unit.
3) Remove the rear cover.
4) Check if the Regi/MP motor connector is connected correctly.
5) If the connection is OK, turn the machine on. Enter SVC mode. Select motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor. • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board . - If the control signal is abnormal, replace the main board. b) If the motor is operational, replace the main board.
- Code: A1-1211, A1-1213
- Description: Fuser Motor Failure: #A1-1211. Turn off then on. Call for service if the problem persists
Fuser Motor Failure: #A1-1213. Turn off then on. Call for service if the problem persists - Causes: Fuser motor operation is abnormal.
• A1–1211 : Fuser motor is stopped but machine recognizes it as operational.
• A1–1213 : Fuser motor is operating but recognizes status as "Stopped". - Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Open the side cover. Check if there are any foreign substances or paper around fuser unit.
3) Remove the rear cover.
4) Check if the fuser motor connector is connected correctly.
5) If the connection is OK, turn the machine on. Enter SVC mode. Select motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor. • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board. - If the control signal is abnormal, replace the main board. b) If the motor is operational, replace the main board.
- Code: A1-1611, A1-1612, A1-1613
- Description: ITB Motor Failure: #A1-1611. Turn off then on. Call for service if the problem persists
ITB Motor Failure: #A1-1612. Turn off then on. Call for service if the problem persists
ITB Motor Failure: #A1-1613. Turn off then on. Call for service if the problem persists - Causes: ITB motor operation is abnormal
• A1–1611 : ITB motor is stopped but machine recognizes it as operational.
• A1–1612 : ITB motor is not operated for print-job.
• A1–1613 : ITB motor is operating but machine recognizes status as "Stopped". - Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Open the side cover. Remove the ITB unit
3) Remove the rear cover.
4) Check if the ITB motor connector is connected correctly.
5) If the connection is OK, turn the machine on. Enter SVC mode. Select motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor. • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board. - If the control signal is abnormal, replace the main board. b) If the motor is operational, replace the main board.
- Code: A1-2211, A1-2212, A1-2213
- Description: OPC Motor Failure: #A1-2211. Turn off then on. Call for service if the problem persists
OPC Motor Failure: #A1-2212. Turn off then on. Call for service if the problem persists
OPC Motor Failure: #A1-2213. Turn off then on. Call for service if the problem persists - Causes: Yellow OPC motor operation is abnormal.
• A1–2211 : Yellow OPC motor is stopped but machine recognizes it as operational.
• A1–2212 : Yellow OPC motor is not operated for print-job.
• A1–2213 : Yellow OPC motor is operating but machine recognizes status as "Stopped". - Remedy: 1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Open the side cover. Check if there are any foreign substances or paper around yellow drum drive unit.
3) Remove the rear cover.
4) Check if the yellow OPC motor connector is connected correctly.
5) If the connection is OK, turn the machine on. Enter SVC mode. Select the yellow OPC motor test. (Diagnostics > Engine Diagnostics > Engine Test Routines) Check the motor operation. a) If the motor is not operational, • Check the signal and power with the DVM. • If the checked result is normal, replace the motor. • If the checked result is abnormal, check the following. - If 24V power is not generated, replace the SMPS board. - If the control signal is abnormal, replace the main board. b) If the motor is operational, replace the main board.