Causes: A service error is generated in the exit option. 500 S09 Auto fence timeout (fence check) [Movement complete] was not received during the fence moving operation within the specified interval. 509 S09 Paper guide sensor error The paper guide HP sensor and limit sensor have activated simultaneously. 510 S09 Paper stopper sensor error The paper stopper HP sensor and limit sensor have activated simultaneously.
Remedy: <>Reset power, or execute [Clear error] in Test mode. <>Some errors (such as PCB disconnection) may not be cleared by executing [Clear error]. <>Even if an S error occurs, it may be possible to continue operations using another unit. Therefore, certain error types require a specific reset procedure (described in Error Point).
Code: S10
Description: Multi-tray paper feed error
Causes: A service error is generated in the multi-tray paper feed. 400 S10 FL transfer motor lock (Detailed No. 1: timeout) There was no input interrupt from the FL transfer motor FG sensor during FL transfer motor operation, even after the specified time elapsed. 402 S10 Feed tray 1 elevator motor lock (Detailed No. 1: timeout) The FL feed tray 1 upper limit sensor fails to activate after the FL feed tray 1 elevator motor turns ON, even after the specified time elapses. * This error can be cleared by opening feed tray 1. 403 S10 Feed tray 1 elevator motor lock (Detailed No. 2: overcurrent) An overcurrent was detected in the FL feed tray 1 elevator motor. * This error can be cleared by opening feed tray 1. 404 S10 Feed tray 2 elevator motor lock (Detailed No. 1: timeout) The FL feed tray 2 upper limit sensor fails to activate after the FL feed tray 2 elevator motor turns ON even after the specified time elapses. * This error can be cleared by opening feed tray 2. 405 S10 Feed tray 2 elevator motor lock (Detailed No. 2: overcurrent) Overcurrent was detected in the FL feed tray 2 elevator motor. * This error can be cleared by opening feed tray 2. 406 S10 Feed tray 1 paper width adjustment parameter error The correction value for the feed tray 1 paper width VR falls outside the specified range. * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit. 407 S10 Feed tray 2 paper width adjustment parameter error The correction value for the feed tray 2 paper width VR falls outside the specified range. * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit. 408 S10 Multi-tray paper feed multiple feed sensor light emitting intensity error The multiple feed sensor light emitting intensity falls outside the specified range. * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit. 409 S10 Multi-tray paper feed EEPROM error Data could not be written correctly to the EEPROM. Or an EEPROM checksum error occurred. * This error can be cleared by opening the feed tray or opening the cover of the vertical transfer unit.
Remedy: <>Reset power, or execute [Clear error] in Test mode. <>Some errors (such as PCB disconnection) may not be cleared by executing [Clear error]. <>Even if an S error occurs, it may be possible to continue operations using another unit. Therefore, certain error types require a specific reset procedure (described in Error Point).
Code: S11
Description: Paper feed motor lock
Causes: The paper feed motor cannot be controlled appropriately.
Remedy: <>Reset power, or execute [Clear error] in Test mode. <>Some errors (such as PCB disconnection) may not be cleared by executing [Clear error]. <>Even if an S error occurs, it may be possible to continue operations using another unit. Therefore, certain error types require a specific reset procedure (described in Error Point).
Code: S12
Description: Exit motor lock
Causes: The exit motor cannot be controlled appropriately. 100 S12 Exit motor encoder error The encoder frequency input from the exit motor unit deviates from the theoretical value. 102 S12 Wing motor timeout The wings do not reach the HP when they are operated for a period of time corresponding to the distance of travel. 103 S12 Wing motor timeout The wing HP sensor does not detect the movement of the wings from the HP when they are operated for the specified interval.
Remedy: <>Reset power, or execute [Clear error] in Test mode. <>Some errors (such as PCB disconnection) may not be cleared by executing [Clear error]. <>Even if an S error occurs, it may be possible to continue operations using another unit. Therefore, certain error types require a specific reset procedure (described in Error Point).
Code: S13
Description: Blower fan lock
Causes: The blower fans cannot be controlled appropriately.
Remedy: <>Reset power, or execute [Clear error] in Test mode. <>Some errors (such as PCB disconnection) may not be cleared by executing [Clear error]. <>Even if an S error occurs, it may be possible to continue operations using another unit. Therefore, certain error types require a specific reset procedure (described in Error Point).
Code: S14
Description: Waste ink tank error
Causes: The waste ink tank is full. 323 S14 (Y02) Water ink tank full The waste ink tank is detected as full.
Remedy: <>Reset power, or execute [Clear error] in Test mode. <>Some errors (such as PCB disconnection) may not be cleared by executing [Clear error]. <>Even if an S error occurs, it may be possible to continue operations using another unit. Therefore, certain error types require a specific reset procedure (described in Error Point).