Description: Software continuity error The software has attempted to perform an unexpected operation. However, unlike SC 990, the object of the error is continuity of the software.
Causes: • Software program error • Internal parameter incorrect, insufficient working memory.
Remedy: This SC is not displayed on the operation panel (logging only).
Code: 992
Description: Undefined error Defective software program
Causes: • An error undetectable by any other SC code occurred
Remedy: Print the "Logging Data" with SP5990-004 and then check the SP7990. If 498-Engine is found in the SP7990; 1. Check the harness connection of the temperature/humidity sensor. 2. Replace the temperature/humidity sensor.
Code: 997
Description: Application function selection error • The application selected by the operation panel key does not start or ends abnormally.
Causes: • Software (including the software configuration) defective • An option required by the application (RAM, DIMM, board) is not installed • Nesting of the fax group addresses is too complicated
Remedy: 1. Check the devices necessary for the application program. If necessary devices have not been installed, install them. 2. Check that application programs are correctly configured. 3. Take necessary countermeasures specific to the application program. If the logs can be displayed on the operation panel, see the logs.
Code: 998
Description: Application start error No applications start within 60 seconds after the power is turned on.
Causes: • Loose connection of RAM-DIMM, ROM-DIMM • Defective controller • Software problem
Remedy: 1. Check if the DIMM memory is correctly connected. 2. Reinstall the controller system firmware. 3. Replace the controller.