PrintCopy.info service

Ricoh M172 SP3600SF Gim-MF1a

Error Codes List page 18

  • Code: SC990-00
  • Description: Software performance error
  • Causes: The software attempted to make an unexpected operation. • Incorrect argument • Incorrect internal parameter • Insufficient working memory • Abnormal performance caused by an error that cannot be detected in normal SC detection due to hardware specifications.
  • Remedy: • Turn the main power switch off and on. • Reinstall the software of the controller board. • Reinstall the software of the engine board.
  • Code: SC991-00
  • Description: Software continuity error
  • Causes: The software has attempted to perform an unexpected operation. (However, the process can continue running if recovery processing is carried out.) • Incorrect argument • Incorrect internal parameter • Insufficient working memory • May have resulted from an error that cannot be detected by the hardware using normal SC detection.
  • Remedy: Not required
  • Code: SC992-00
  • Description: Undefined SC error
  • Causes: An error that is not controlled by the system occurred (the error does not come under any other SC code). A SC code used in the previous machine was applied erroneously.
  • Remedy: Turn the main power switch off and on.
  • Code: SC995
  • Description: CPM setting error
  • Causes: Comparison of machine serial number (11 digits) and machine identification code. Details: • Machine serial number cannot be identified because of BCU replacement or malfunctioning. • Machine serial number cannot be identified because of NV-RAM replacement Machine serial number (11 digits) or machine identification code does not match.
  • Remedy: • Replace the board(s) to match the CPM of the controller and BCU boards. • Turn the main power switch off and on.
  • Code: SC997-00
  • Description: Application function selection error
  • Causes: • The application has not responded to the set command created by SCS within a certain period of time. • The application selected ended abnormally. Software bug
  • Remedy: • Check whether an option required by the application (RAM, DIMM, board) is installed properly. • Check whether downloaded applications are correctly configured. (Take necessary countermeasures specific to the application in which the error occurs. In some applications, the logs can be taken from the monitor. If this option is available, analyze the logs.)
  • Code: SC998-00
  • Description: Application start error
  • Causes: • After power on, no application program is registered to the system within a predetermined period of time. (No application starts or ends normally.) • Even if they are started, all applications have become unable to be rendered due to an unknown defect. • Software bug • An option required by the application (RAM, DIMM, board) is not installed properly
  • Remedy: • Turn the main power switch off and on. • Check whether an option required by the application (RAM, DIMM, board) is installed properly. • Check whether downloaded applications are correctly configured. • Replace the Controller Board.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us