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Ricoh M0CJ PC600

Error Codes List page 24

  • Code: SC990-00
  • Description: Software operation error
    Software attempted an unexpected operation.
  • Causes: • Parameter error
    • Internal parameter error
    • Insufficient work memory
    • Operation error caused by abnormalities that are normally undetectable.
  • Remedy: • Turn the main power OFF/ON.
    • Reinstall the software of the controller board (PCB3) and BiCU (PCB2).
  • Code: SC991-00
  • Description: Recoverable software operation error
    Software attempted an unexpected operation. SC991 covers recoverable errors as opposed toCS990.
  • Causes: • Parameter error
    • Internal parameter error
    • Insufficient work memory
    • Operation error caused by abnormalities that are normally undetectable.
  • Remedy: Logging only
  • Code: SC992-00
  • Description: Undefined SC issued.
    An SC, that is not controlled by the system, occurred.
  • Causes: • An SC for the previous model was used mistakenly, etc.
    • Basically a software bug.
  • Remedy: Turn the main power OFF/ON.
  • Code: SC994-00
  • Description: Operation error caused by abnormalities that are normally undetectable.
    An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware.
  • Causes: This can occur if there are too many application screens open on the operation panel.
  • Remedy: Logging only.
  • Code: SC998-00
  • Description: Application start error
    • No application was registered to system within a specified time after the main power was turned ON. (No application starts/All applications have been terminated abnormally)
    • Application started but cannot be drawn now for some reason.
  • Causes: • Software bug (mainly the application)
    • The optional RAM/DIMM/boards, required by the application program, are not installed correctly.
  • Remedy: • Check the optional RAM/DIMM/boards required by the application program.
    • Check if the combination of downloaded programs are correct.
    • Replace the controller board (PCB3).
Error Code
Service Mode, Troubleshooting
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