Description: CPM setting error 4 Comparison of machine serial number (11 digits) and machine identification code.
Causes: Machine serial number (11 digits) or machine identification code does not match.
Remedy: Return the parts to the original configuration, and then replace them according to the manual.
Code: SC997-00
Description: Application function selection error The application did not function normally after pressing the application key on the operation panel.
Causes: There is a bug in the software.
Remedy: • Check if the options required by the application (RAM, DIMM, boards) are installed properly. • Check whether downloaded applications are correctly configured.
Code: SC998-00
Description: Application start error • After power ON, no application program was registered to the system within the specified period of time. (No application started or ended normally.). • Even though the application started up, it cannot be rendered due to an unknown fault.
Causes: • There is a bug in the software. • The options required by the application (RAM, DIMM, board) are not installed.
Remedy: • Power cycle the machine. • Check the RAM, DIMM, and boards. • Check the application configurations. • Replace the controller board (Printer: Controller board, MF: SCB).