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HP Color LaserJet CM4540 MFP

Error Codes List page 25

  • Code: 99.09.67
  • Display: 99.09.67 Disk is not bootable please download firmware
  • Description: The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced with a new service part. A new firmware image needs to be uploaded to the product.
  • Remedy: 1. Press any key to continue to the main preboot menu. 2. Press the Help button to see the help text for the error. 3. Select the Administrator menu. NOTE: If there is a password assigned to the administrator, a prompt to enter the password displays. 4. Select the Download item. 5. The user can now upload a new firmware file to the product.
  • Code: 99.09.68
  • Display: 99.09.68 Expecting secondary disk
  • Description: The product is searching for a secondary disk.
  • Remedy: Reinstall the secondary encrypted storage device.
Error Code
Service Mode, Troubleshooting
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