Description: A page is jammed in the multi-purpose tray.
Remedy: 1 Press ? for detailed information about clearing the jam. 2 Press Up and Down to step through the instructions. 3 Clean the pickup roller. If it is worn or damaged, replace it. 4 Clean or replace the separation pad. 5 Replace the Tray 1 pickup solenoid. 6 Replace the pickup motor. 7 Replace the paper pickup assembly. 8 Replace the DC controller PCB. Calibrate the printer after replacing the DC controller
Code: 13.XX.YY
Display: 13.XX.YY.JAM IN TRAY 2
Description: A page is jammed in Tray 2
Remedy: 1 Press ? for detailed information about clearing the jam. 2 Press Up and Down to step through the instructions. 3 Clean the pickup roller. If it is worn or damaged, replace it. 4 Clean the feed roller. If it is worn or damaged, replace it. 5 Replace the Tray 2 pickup solenoid. 6 Replace the pickup motor. 7 Replace the paper pickup assembly. 8 Replace the DC controller PCB. Calibrate the printer after replacing the DC controller.
Code: 13.XX.YY
Display: 13.XX.YY.JAM IN TRAY 3
Description: A page is jammed in Tray 3.
Remedy: 1 Press ? for detailed information about clearing the jam. 2 Press Up and Down to step through the instructions. 3 Clean the pickup roller. If it is worn or damaged, replace it. 4 Clean the feed roller. If it is worn or damaged, replace it. 5 Replace the Tray 3 pickup solenoid. 6 Replace the Tray 3 pickup motor. 7 Replace the Tray 3 paper feeder PCB. 8 Replace the DC controller PCB. Calibrate the printer after replacing the DC controller.
Code: 20
Display: 20 INSUFFICIENT MEMORY
Description: The printer has received more data from the computer than fits in available memory.
Remedy: 1 Press GO to resume printing. Note: A loss of data will occur. 2 Reduce the complexity of the print job to avoid this error. 3 Adding memory to the printer may allow printing of more complex pages.
Code: 22
Display: 22 SERIAL I/O BUFFER OVERFLOW
Description: The printer’s serial buffer has overflowed during a busy state.
Remedy: Press GO to resume printing. Note: A loss of data will occur.
Code: 22
Display: 22 EIO X BUFFER OVERFLOW
Description: The printer’s EIO card in slot X has overflowed its I/O buffer during a busy state.
Remedy: Press GO to resume printing. Note: A loss of data will occur.