Description: CR RELATED FATAL ERROR_1 CR PID driving time error
Causes: The driving time of the motor exceeded the set time. • Main board failure
Remedy: 1 Check the reproducibility Did the corresponding error occur? Y: Replace the main board N: Inquire at service support
Code: 000021
Description: CR RELATED FATAL ERROR_3 CR PID excess load error
Causes: • State in which load of CR motor exceeds expected load • When rotated in the opposite direction to rotation direction (There was a sudden load error, and the motor rotated in the opposite direction in reaction to it) • State in which load of motor exceeds expected load, and motor does not rotate at all • Paper jam paper remaining • Foreign object remaining • CR lock lever failure (Maintenance Unit failure) • CR main shaft lubrication shortage • PG error • CR encoder failure • CR motor failure • Motor driver failure/main board failure
Remedy: 1 Check for paper jam paper remaining and foreign object There is no paper jam paper and foreign object in the CR scanning section. Y: Go to step 2 N: Remove the paper jam paper and foreign object 2 Check the CR lock lever operation Does the CR lock lever operate correctly when the power is on? (Is the lowering operation performed correctly?) Y: Go to step 4 N: Go to step 3 3 Check the CR lock lever gear train Check the operation of the CR lock lever. Is the CR lock lever gear train damaged? Y: Go to step 4 N: Check the gear train of the CR lock or Replace the Maintenance Unit 4 Check the status of the CR main shaft Is the CR main shaft dirty from paper dust or mist? Is a lubrication shortage occurring? Y: Go to step 5 N: Lubricate the CR main shaft 5 Check the PG Is the PG value the standard value? Are the CR unit and platen in contact? Y: Go to step 6 N: Adjust the PG 6 Check the CR operation Turn on the power and check the CR operation. Is the CR operating normally? (Is it not in runaway condition? Is it operating?) Y: Main board (If the trouble is not resolved, inquire at service support) N: <When in runaway condition> Replace the CR encoder (replace the CR unit) <When not operating> Replace the CR motor
Code: 000022
Description: CR RELATED FATAL ERROR_2 CR PID excess speed error
Causes: State in which driven at unexpected speed (fast) for control. • CR timing belt detached or broken • Motor failure • Main board failure
Remedy: 1 Check the CR timing belt Is the timing belt detached or broken? Y: Replace the following parts in sequence • CR motor • Main board (If the trouble is not resolved, inquire at service support) N: Reattach the CR timing belt or Replace the CR timing belt
Code: 000023
Description: CR RELATED FATAL ERROR_3 CR PID reverse error
Causes: • State in which load of CR motor exceeds expected load • When rotated in the opposite direction to rotation direction (There was a sudden load error, and the motor rotated in the opposite direction in reaction to it) • State in which load of motor exceeds expected load, and motor does not rotate at all • Paper jam paper remaining • Foreign object remaining • CR lock lever failure (Maintenance Unit failure) • CR main shaft lubrication shortage • PG error • CR encoder failure • CR motor failure • Motor driver failure/main board failure
Remedy: 1 Check for paper jam paper remaining and foreign object There is no paper jam paper and foreign object in the CR scanning section. Y: Go to step 2 N: Remove the paper jam paper and foreign object 2 Check the CR lock lever operation Does the CR lock lever operate correctly when the power is on? (Is the lowering operation performed correctly?) Y: Go to step 4 N: Go to step 3 3 Check the CR lock lever gear train Check the operation of the CR lock lever. Is the CR lock lever gear train damaged? Y: Go to step 4 N: Check the gear train of the CR lock or Replace the Maintenance Unit 4 Check the status of the CR main shaft Is the CR main shaft dirty from paper dust or mist? Is a lubrication shortage occurring? Y: Go to step 5 N: Lubricate the CR main shaft 5 Check the PG Is the PG value the standard value? Are the CR unit and platen in contact? Y: Go to step 6 N: Adjust the PG 6 Check the CR operation Turn on the power and check the CR operation. Is the CR operating normally? (Is it not in runaway condition? Is it operating?) Y: Main board (If the trouble is not resolved, inquire at service support) N: <When in runaway condition> Replace the CR encoder (replace the CR unit) <When not operating> Replace the CR motor
Code: 000024
Description: CR RELATED FATAL ERROR_3 CR PID lock error
Causes: • State in which load of CR motor exceeds expected load • When rotated in the opposite direction to rotation direction (There was a sudden load error, and the motor rotated in the opposite direction in reaction to it) • State in which load of motor exceeds expected load, and motor does not rotate at all • Paper jam paper remaining • Foreign object remaining • CR lock lever failure (Maintenance Unit failure) • CR main shaft lubrication shortage • PG error • CR encoder failure • CR motor failure • Motor driver failure/main board failure
Remedy: 1 Check for paper jam paper remaining and foreign object There is no paper jam paper and foreign object in the CR scanning section. Y: Go to step 2 N: Remove the paper jam paper and foreign object 2 Check the CR lock lever operation Does the CR lock lever operate correctly when the power is on? (Is the lowering operation performed correctly?) Y: Go to step 4 N: Go to step 3 3 Check the CR lock lever gear train Check the operation of the CR lock lever. Is the CR lock lever gear train damaged? Y: Go to step 4 N: Check the gear train of the CR lock or Replace the Maintenance Unit 4 Check the status of the CR main shaft Is the CR main shaft dirty from paper dust or mist? Is a lubrication shortage occurring? Y: Go to step 5 N: Lubricate the CR main shaft 5 Check the PG Is the PG value the standard value? Are the CR unit and platen in contact? Y: Go to step 6 N: Adjust the PG 6 Check the CR operation Turn on the power and check the CR operation. Is the CR operating normally? (Is it not in runaway condition? Is it operating?) Y: Main board (If the trouble is not resolved, inquire at service support) N: <When in runaway condition> Replace the CR encoder (replace the CR unit) <When not operating> Replace the CR motor
Code: 000025
Description: CR RELATED FATAL ERROR_4 CR PID underspeed error
Causes: When lower than the expected speed is detected • Paper jam paper remaining • Foreign object remaining
Remedy: 1 Check for paper jam paper remaining There is no paper jam paper in the CR scanning section. Y: Go to step 2 N: Remove the paper jam paper 2 Check for foreign object There is no foreign object in the CR scanning section. Y: Inquire at service support N: Remover the foreign object