Description: CR PID driving time error The driving time of the motor exceeded the set time.
Causes: • CR Motor cable disconnection or contact failure • Main Board failure
Remedy: 1 Visually check the CR Motor cable. Check the CR Motor cable to make sure that there is no error (disconnection/ contact failure). Y: Go to step 2 N: • Correctly insert the motor cable. • Replace the CR Motor if the motor cable is disconnected. 2 Replace the Main Board Assy. Does the error occur after replacing the Main Board Assy? Y: Contact the EPSON Service Department. N: End
Code: 000021
Description: CR PID excess load error • State in which load of CR Motor exceeds expected load • When rotated in the opposite direction to rotation direction (There was a sudden load error, and the motor rotated in the opposite direction in reaction to it)
Causes: • Jammed paper or foreign object remained • CR Lock Lever failure (Inksystem Assy failure) • High sliding load (oil cutoff, paper dust, mist) • CR Scale is dirty or damaged. • Contact damage (contact failure)/disconnection/half insertion of CR Encoder FFC • CR Motor failure • Main Board failure
Remedy: 1 Visually check the CR scanning section Is there no paper jam paper and foreign object in the CR scanning section? Y: Go to step 2 N: Remove the jammed paper and foreign object. 2 Check the CR Lock Lever operation Does the CR Lock Lever operate correctly when the power is on? (Is the lowering operation performed correctly?) Y: Go to step 3 N: Replace the Inksystem Assy. 3 Check the status of the CR Guide Frame Is the CR Guide Frame dirty from paper dust or mist? Is a lubrication shortage occurring? Y: Go to step 4 N: Lubricate the CR Unit and CR Gudie Frame contacting point after cleaning. 4 Check the status of the CR Scale. Is the CR Scale dirty or damaged? Y: Go to step 5 N: • Clean, if dirty. • Replace the CR Scale in the case of damage. 5 Check the status of the CR Encoder FFC Check the CR Encoder FFC to make sure that it is not inserted obliquely or damaged. Y: Go to step 6 N: • Properly connect the CR Encoder FFC. • Replace the CR Encoder FFC (head FFC) in the case of damage. 6 Perform CR Motor operation check Does the CR Motor operate (rotate)? Y: Go to step 7 N: Replace the CR Motor. 7 Replace the Main Board Assy. Does the error occur after replacing the Main Board Assy? Y: Replace the Printer Mechanism. N: End
Code: 000022
Description: CR PID excess speed error State in which driven at unexpected speed (fast) for control.
Causes: • CR Timing Belt detached or broken • CR Motor failure • Main Board failure
Remedy: 1 Check the CR Timing Belt Is the timing belt detached or broken? Y: Replace the following parts in sequence. • CR Motor • Main Board Assy (If the trouble is not resolved, contact the EPSON Service Department.) N: • When the belt is detached, reattach it. • When the belt is broken, replace the CR Unit.
Code: 000023
Description: CR PID reverse error • State in which load of CR Motor exceeds expected load • When rotated in the opposite direction to rotation direction (There was a sudden load error, and the motor rotated in the opposite direction in reaction to it)
Causes: • Jammed paper or foreign object remained • CR Lock Lever failure (Inksystem Assy failure) • High sliding load (oil cutoff, paper dust, mist) • CR Scale is dirty or damaged. • Contact damage (contact failure)/disconnection/half insertion of CR Encoder FFC • CR Motor failure • Main Board failure
Remedy: 1 Visually check the CR scanning section Is there no paper jam paper and foreign object in the CR scanning section? Y: Go to step 2 N: Remove the jammed paper and foreign object. 2 Check the CR Lock Lever operation Does the CR Lock Lever operate correctly when the power is on? (Is the lowering operation performed correctly?) Y: Go to step 3 N: Replace the Inksystem Assy. 3 Check the status of the CR Guide Frame Is the CR Guide Frame dirty from paper dust or mist? Is a lubrication shortage occurring? Y: Go to step 4 N: Lubricate the CR Unit and CR Gudie Frame contacting point after cleaning. 4 Check the status of the CR Scale. Is the CR Scale dirty or damaged? Y: Go to step 5 N: • Clean, if dirty. • Replace the CR Scale in the case of damage. 5 Check the status of the CR Encoder FFC Check the CR Encoder FFC to make sure that it is not inserted obliquely or damaged. Y: Go to step 6 N: • Properly connect the CR Encoder FFC. • Replace the CR Encoder FFC (head FFC) in the case of damage. 6 Perform CR Motor operation check Does the CR Motor operate (rotate)? Y: Go to step 7 N: Replace the CR Motor. 7 Replace the Main Board Assy. Does the error occur after replacing the Main Board Assy? Y: Replace the Printer Mechanism. N: End
Code: 000024
Description: CR PID lock error • State in which load of CR Motor exceeds expected load • When rotated in the opposite direction to rotation direction (There was a sudden load error, and the motor rotated in the opposite direction in reaction to it)
Causes: • Jammed paper or foreign object remained • CR Lock Lever failure (Inksystem Assy failure) • High sliding load (oil cutoff, paper dust, mist) • CR Scale is dirty or damaged. • Contact damage (contact failure)/disconnection/half insertion of CR Encoder FFC • CR Motor failure • Main Board failure
Remedy: 1 Visually check the CR scanning section Is there no paper jam paper and foreign object in the CR scanning section? Y: Go to step 2 N: Remove the jammed paper and foreign object. 2 Check the CR Lock Lever operation Does the CR Lock Lever operate correctly when the power is on? (Is the lowering operation performed correctly?) Y: Go to step 3 N: Replace the Inksystem Assy. 3 Check the status of the CR Guide Frame Is the CR Guide Frame dirty from paper dust or mist? Is a lubrication shortage occurring? Y: Go to step 4 N: Lubricate the CR Unit and CR Gudie Frame contacting point after cleaning. 4 Check the status of the CR Scale. Is the CR Scale dirty or damaged? Y: Go to step 5 N: • Clean, if dirty. • Replace the CR Scale in the case of damage. 5 Check the status of the CR Encoder FFC Check the CR Encoder FFC to make sure that it is not inserted obliquely or damaged. Y: Go to step 6 N: • Properly connect the CR Encoder FFC. • Replace the CR Encoder FFC (head FFC) in the case of damage. 6 Perform CR Motor operation check Does the CR Motor operate (rotate)? Y: Go to step 7 N: Replace the CR Motor. 7 Replace the Main Board Assy. Does the error occur after replacing the Main Board Assy? Y: Replace the Printer Mechanism. N: End
Code: 000025
Description: CR PID underspeed error When lower than the expected speed is detected
Causes: • Jammed paper remained • Foreign object remained • Contamination of CR scale • CR Motor failure • Main Board failure
Remedy: 1 Visually check the CR scanning section Is there no paper jam paper and foreign object in the CR scanning section? Y: Go to step 2 N: Remove the jammed paper and foreign object. 2 Check the status of the CR Scale. Is the CR Scale dirty or damaged? Y: Go to step 3 N: • Clean, if dirty. • Replace the CR scale in the case of damage. 3 Check the connection of the CR Encoder FFC. Check the CR Encoder FFC to make sure that it is not inserted obliquely. Y: Go to step 4 N: • Properly connect the CR Encoder FFC. • Replace the CR Encoder FFC (head FFC) in the case of damage. 4 Perform CR Motor operation check Does the CR Motor operate (rotate)? Y: Go to step 5 N: Replace the CR Motor. 5 Replace the Main Board Assy. Does the error occur after replacing the Main Board Assy? Y: Contact the EPSON Service Department. N: End