Description: Vertical drift in top-ofform registration.
Causes: A plus or minus 4-6 dot row (approx. 1/2mm) vertical drift is possible due to the different tolerances of the mechanical parts and printer modes.
Remedy: Use Top Position setting to correct.
Code: 26
Display:
Description: Label jam in rear area of printhead.
Causes: Upper Media Plate (Snap plate) needs cleaning
Remedy: Clean Upper Media Plate (Snap Plate).
Code: 27
Display:
Description: Print label feeds out and then backfeeds immediately resting under the printhead
Causes: Printer set for cutter mode with no cutter installed.
Remedy: Set correct print mode.
Code: 28
Display:
Description: Changes in parameter settings did not take effect.
Causes: Parameters are set incorrectly. If problem continues, there may be a problem on main logic board.
Remedy: Cycle the power. Reload factory defaults,, Then, set parameters and save permanently. Replace the main logic board.
Code: 29
Display:
Description: Missing LCD characters or parts of characters
Causes: LCD may need replacing
Remedy: Run the Power On Self Test and check that LCD display is showing all characters.
Code: 30
Display:
Description: ZPL was sent to printer, but not recognized. Buffer light remains ON.
Causes: Communications parameters are incorrect. Prefix and delimiter characters set in printer do not match the ones used in ZPL.
Remedy: Print a Communications Diagnostic Label. Check for Format or Overrun Errors. Reset Communication parameters. Set the characters in the printer to match ZPL format. If problem continues, check the ZPL format for changed CC, CT, and ACD