Description: The print engine fails to calibrate or detect the top of the label.
Causes: The print engine was not calibrated for the label being used. The print engine is configured for continuous media. The driver or software configuration is not set correctly.
Remedy: Perform the calibration procedure in Calibrating Media and Ribbon Sensor Sensitivity on page 84. Set the media type to noncontinuous media. See Set Media Type on page 62. Driver or software settings produce ZPL commands that can overwrite the print engine configuration. Check the driver or software media-related setting.
Code: 32
Display:
Description: Non-continuous labels are being treated as continuous labels.
Causes: The print engine is configured for continuous media. The print engine was not calibrated for the label being used.
Remedy: Set the media type to noncontinuous media. See Set Media Type on page 62. Perform the calibration procedure in Calibrating Media and Ribbon Sensor Sensitivity on page 84.
Code: 33
Display:
Description: The ribbon light is on even though ribbon is loaded correctly.
Causes: The print engine was not calibrated for the label being used.
Remedy: Perform the calibration procedure in Calibrating Media and Ribbon Sensor Sensitivity on page 84.
Code: 34
Display:
Description: All lights on, but nothing displays on the LCD, and the print engine locks up.
Causes: Internal electronic or firmware failure.
Remedy: Turn the print engine power Off (O) and then On (I). If the print engine locks up again, replace the main logic board (see Main Logic Board on page 235).
Code: 35
Display:
Description: Print engine locks up while running the Power-On Self Test.
Causes: Main Logic Board failure.
Remedy: Replace the main logic board (see Main Logic Board on page 235).