Description: Defective FAX RECEIVE (2) The received data are lengthened or cut in the printing.
Causes: Telephone line
Remedy: 1. Check if there is NOISE when pressing on-hook dial. 2. Ask to the forwarding side, check the image quality of another machine receiving a FAX additionally sent to. 1. If it makes NOISE, rearrange the telephone line. (Refer to 'Defective FAX RECEIVE'.) 2. Check if the FAX status of the forwarding side is also normal.
Code: 32
Description: Defective FAX RECEIVE (3) The phone is ringing continuously, but it cannot receive.
Causes: 1.OPR panel 2.LIU B'D 3.Main B'D.
Remedy: Check if the RECEIVE mode is TEL MODE or FAX MODE. Even when the RECEIVE mode is changed to FAX MODE, it cannot receive, then replace the LIU and the Main B'D in sequence.
Code: 33
Description: Defective FAX RECEIVE (4) The received data is reduced by more than 50% in the printing.
Causes: Telephone line
Remedy: Check the FAX status of the forwarding side. After checking the data of the forwarding side, correct the FAX of the forwarding side.
Code: 34
Description: Defective Automatic Receiving The automatic receiving function is not working.
Remedy: 1. Check if the RECEIVE mode is TEL MODE or FAX MODE. 1. If the RECEIVE mode is set to the TEL MODE, reset it to the FAX MODE. 2. Even after the RECEIVE mode is changed to the FAX mode, it cannot receive, then try to replace the LIU and the Main B'D in sequence.
Code: 35
Description: The Printer is Not Working (1) While the power is turned on, the printer is not working at all by the PRINT command from the computer.
Causes: 1. Perform the Printer Self-Test. 2. Check if the PC and the printer cable are properly connected. 3. Check if the printer driver is correctly installed.
Remedy: 1. Check the power source of the printer first and perform the Printer Self-Test. If the test results in printing, it is considered as there is no problem in the printer itself. If the printer is not working, the function may be defective (not due to S/W), so take another proper measure. 2. Check the status of the printer connection, and if it is defective, replace the printer cable (USB or Parallel). 3. Check the connection between PC and printer port (USB port or LPT port). Check if the printer driver at the Printers on the Control Panel is installed. If the printer driver is properly setup, check in which program the printing is not working. The best way is to try printing from the Memo pad, the WINDOWS basic program. Sometimes, the print out is normal within the WINDOWS basic programs, but it may not work in a specific program. In such case, reinstall the printer driver.
Code: 36
Description: The Printer is Not Working (2) Even after the Print command, there is no response at all or the printing speed is low.
Causes: It may due to wrong setup of the environment rather than malfunction of the printer itself. And in case that abnormal characters are printed out, also check the environment setup. 1. Secure the hard disk space. 2. Printing error occurs even if there is enough space in the hard disk. 3. Reboot the system, and try printing again.
Remedy: 1. Not working with the message 'Insufficient memory' means that the hard disk space to store the print information is insufficient rather than the RAM insufficiency. In this case, secure more space for the hard disk. Secure more space for C drive by using the Disk utilities program at 'PROGRAM - ACCESSORIES - SYSTEM TOOL' from the Start menu. 2. The connection of the cable or printer port is not properly setup. 3. If characters are printed abnormally, the cable or the printer driver may be defective. Turn the PC and printer off, and reboot the system to try printing again. If the problem still exists, double click to install the printer from My Computer and right-click the mouse, then click 'Test Print' button at the bottom of the file information tab. If normal characters are not printed again, the cable must be defective so replace the cable with a new one.