Description: It is normal when copying, but the vertical black lines occur in the printing when receiving.
Causes: 1. Check if the FAX status of the transmitting side is normal. (Ex. Let the transmitter copy once.) 2. Clean the Cartridge nozzle.
Remedy: 1. Even when the transmitting side is normal and after having finished cleaning, if the same problem still exists, then try to replace the Main Board.
Code: 20
Display: Contaminated Stains on Paper
Description: Contaminated stains on the copied and received paper occur in the printing.
Causes: 1. Check the status of document. 2. Check the waveform by performing a CCD test.
Remedy: 1. If the CCD waveform is abnormal, try to replace the CCD ASS’Y. 2. In case the CCD waveform is normal but the print quality is bad, try to replace the Main Board.
Code: 21
Display: Bad Printed Image
Description: The copied and received image is light or bad.
Causes: 1. Check the CCD waveform. 2. Test and check the Cartridge arrangement. 3. Clean the Cartridge nozzle.
Remedy: 1. In case the CCD waveform is good, clean the outlet of Cartridge. 2. In case the CCD waveform is abnormal, try to replace the CCD ASS’Y. 3. Even after cleaning the outlet of nozzle, the received data image is still bad, then replace the Cartridge. 4. Try to replace the Main Board.
Code: 22
Display: Vertical Lines are printed crookedly
Description: The vertical lines are printed crookedly.
Causes: 1. Test and check the Cartridge arrangement.
Remedy: 1. Perform the Cartridge arrangement to set up black/color newly. Repeat it several times until you get the sufficient condition.
Code: 23
Display: Bad Color (Intensity)
Description: The color is different from the original document in the printing.
Causes: 1. It may occur when the amount of specific ink in the ink Cartridge (color) is deficient. 2. Check the waveform by performing a CCD test.
Remedy: 1. After checking if the capacity of ink Cartridge is deficient, try to replace it. 2. After having performed a CCD shading test, if it is not still improved, then try to replace the CCD ASS’Y.
Code: 24
Display: No Dial Tone
Description: While OHD button is pressed, there is no dial tone.
Causes: 1. Check if the telephone line cord is connected to TEL LINE correctly. 2. Check if it makes CLICK sound while OHD key is pressed. 3. Check the connection of Harness between the LIU and the Main Board. 4. Check if the Speaker is connected correctly.
Remedy: 1. If the telephone cord is normal but there is no dial tone, then try to replace the LIU Board. 2. If you cannot hear the OHD CLICK sound, the OPE ASS’Y may be defective. Try to replace the OPE ASS’Y. 3. Check the connection of Speaker, and try to replace it. 4. Lastly, try to replace the Main Board.