Description: When printing from MP tray, there is no paper in it. The status LED is red.
Remedy: 1) Load the paper in the MP tray. 2) Adjust the MP width guide.
Code: M2-1114
Display: Paper jam inside of machine.
Description: Paper has jammed inside machine. The status LED is orange.
Remedy: 1) If the output tray is opened, close the output tray first. 2) Open and close the front cover. The jammed paper is automatically ejected from the machine. If the paper does not eject, go to the next step. 3) Open the front cover. Remove the toner cartridge. 4) Remove the jammed paper by gently pulling it straight out. 5) Replace the toner cartridge and close the front cover. Printing automatically resumes. If you do not see the jammed paper, go to the next step. 6) Open the rear cover. 7) Pull the pressure levers down and remove the paper. Return the pressure levers to their original position. If you do not see the jammed paper, go to next step. 8) Pull the fuser cover levers down and remove the paper. Return the fuser cover levers to their original position. 9) Close the rear cover. 10)Open and close front cover, printing automatically resumes.
Code: S2-4110
Display: Door is open. Close it.
Description: The front cover is opened. The status LED is red.
Remedy: 1) Check if the cover is closed perfectly. 2) Check if the connection between the main board and HVPS board is correct. 3) Check the cover open switch on the HVPS is operated properly. If it is defective, replace the HVPS board.
Code: U1-2113, U1-2131, U1-2141
Display: Fuser Unit Failure #: Turn off then on.
Description: The temperature control of fuser unit is abnormal. (U1-2113 : Open heat error / U1-2131 : Low heat error / U1-2141 Over heat error)
Remedy: 1) Turn the machine off and turn it on again. 2) Check the following : a) Check the power voltage of the fuser unit. (110V, 220V) b) Check if the Heat lamp is broken. c) Check if the AC connection of Heat lamp is disconnected or contaminated. d) Check if the thermostat is blown. e) Check if there is any jammed paper in fuser unit. f) Check if the power voltage is normal. (Is the voltage during the operation ±10% of the rated voltage?) 3) If the problem persists, replace the fuser unit. 4) If the problem persists after replacing the fuser unit, replace the main board or SMPS.
Code: U2-5111, U2-5113
Display: Black LSU Unit Failure #: Turn off then on.
Description: LSU P-Motor ready error has occurred. / LSU Hsync error has occurred.
Remedy: 1) Turn the machine on and turn it off again. Has the error message disappeared? 2) Check if the LSU connector is connected properly. Reconnect it. 3) If the problem persists, replace the LSU.