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Ricoh D297 MPC307SP

Error Codes List page 33

  • Code: SC991-00
  • Description: Recoverable software operation error
    Software attempted an unexpected operation. SC991 covers recoverable errors as opposed to SC990.
  • Causes: • Parameter error
    • Internal parameter error
    • Insufficient work memory
    • Operation error caused by abnormalities that are normally undetectable.
  • Remedy: Logging only
  • Code: SC992-00
  • Description: Undefined SC issued
    An SC, that is not controlled by the system, occurred.
  • Causes: • An SC for the previous model was used mistakenly, etc.
    • Basically a software bug.
  • Remedy: Cycle the main power OFF/ON.
  • Code: SC994-00
  • Description: Application item error
    The numbers of executed application items on the operation panel reach the maximum limit for the operation panel structure.
  • Causes: Too many executed application items
  • Remedy: Logging only
  • Code: SC997-00
  • Description: Application function selection error
    • The application has not responded to the set command created by SCS within a certain period of time.
    • The application selected ended abnormally.
  • Causes: Software bug
  • Remedy: • Check whether an option required by the application (RAM, DIMM, board) is installed properly.
    • Check whether downloaded applications are correctly configured. (Take necessary countermeasures specific to the application in which the error occurs. In some applications, the logs can be taken from the monitor. If this option is available, analyze the logs.)
  • Code: SC998-00
  • Description: Application start error
    • After power on, no application program is registered to the system within a predetermined period of time. (no application starts or ends normally.)
    • Even if they are started, all applications have become unable to be rendered due to an unknown defect.
  • Causes: • Software bug
    • An option required by the application (RAM, DIMM, board) is not installed properly
  • Remedy: • Turn the main power switch off and on.
    • Check whether an option required by the application (RAM, DIMM, board) is installed properly.
    • Check whether downloaded applications are correctly configured.
    • Replace the Controller Board.
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