Description: Image Drum Lock Error The ID motor does not rotate correctly.
Remedy: The ID motor does not rotate correctly. Is the error message displayed when the power is turned on again? Check if the ID unit is set correctly. Replace the ID unit. Replace the ID motor.
Code: 928
Display: Service call 928: Error
Description: Fuser Motor Lock Error
Remedy:
Code: 980
Display: Service call 980: Error
Description: Media coiling error to the fuser Media is coiled to the fuser
Remedy: Media is coiled to the fuser Turn Off the power supply. Replace the fuser.
Code: 981
Display: Service call 981: Error
Description: Difference between PU model version detected and CU model version detected High-voltage power supply I/F error when initializing 86M board SRAM error CRC check error of PU download data 86M board Flash ROM hash check error 86M board Flash ROM writing error The communication error with ASIC on the CU board is detected
Remedy: Does the error recur? Yes Turn Off/On the power supply. Replace the 86M board. Is the cable between 86M board and the high-voltage power supply unit correctly connected? Isn’t there defective contact point? Reconnect correctly.Check the defective contact point of highvoltage system. Replace the high voltage power supply. Does the error recur? Yes Turn Off the power supply again Replace the 86M board After PU data is downloaded (PU fireware, custom media data, head correction data), CRC check error is detected. After the power supply is turned on again, try to download again. (Because this processing is not performed during usual operation, it does not occur.) Does the error recur? Yes Turn on the power supply again Replace the 86M board Does the error recur? After the power supply is turned on again, try to download again. (Because this processing is not performed during usual operation, it does not occur.) Replace the 86M board.