Description: Media reached the input sensor before the EP was ready
Remedy: Inspect the tray for prestaging. Verify the proper media and inspect the tray wear strips. Replace the wear strips if necessary.
Code: 200.09
Description: Transfer servo never started
Remedy: Inspect the LVPS/HVPS. Controller board assembly Warning: Do not replace the operator panel and controller board at the same time. Each card contains the printer settings. When either of these cards is new, it obtains some of the settings from the other card. Settings are lost when both are new and replaced at the same time. POST (Power-On Self Test) Note: The printer should complete POST in approximately 30 seconds. If the printer fails to display lights or activate the drive motor, fuser, or fan, then check the following order: 1.Power to the LVPS/HVPS 2.Power from the LVPS/HVPS to the controller board 3.Cables are plugged in correctly, especially for the operator panel. The printer will not power-up without a functioning operator panel. 4.The controller board assembly. The LED adjacent to J12 will be illuminated if the card is powered and good. 5.The operator panel. See “Operator panel service check”. Verify +24 V dc input from the LVPS/HVPS. 1.Turn the printer off. 2.Disconnect the LVPS/HVPS cable from the controller board at J22. 3.Turn the printer on. 4.Verify +24 V dc on positions 6, 17, and 19 of the cable connector (LVPS/HVPS). 5.If voltage is correct, then check the continuity in the other conductors of the cable. If the cable is good, then turn the printer off, and check the connectors to the controller board. 6.Verify that pins 10, 12, 14, 16, and 18 on both the cable and the card connector are grounded. 7.If grounds are not correct on the cable, but the cable passes continuity otherwise, then check the LVPS/HVPS. 8.If the grounds are not correct on the controller board, then replace the controller board. (Check with one probe on the connector pin and the other on the card’s ground plane found at each screw head.) Controller board voltage outputs Turn the printer off, and plug the LVPS/HVPS cable into J22 of the controller board. See the wiring diagram at the end of the manual which identifies the output voltages and grounds for a good controller board. Turn the printer off before plugging or unplugging any connectors.
Code: 200.12
Description: Media detected at manual feeder sensor when not expected. Possible causes include user insert of media when motor is running or pre-staged media in the tray.
Remedy: Carefully remove the tray and notice if the leading edge of the media is pointed upward and out of the tray. If so, then inspect the tray wear strips and replace if necessary. Inspect the input sensor flag and replace it if it does not rotate freely or is too loose.
Code: 200.13
Description: The input sensor is covered when the media is not expected (media in machine during warm-up).
Remedy: Remove the toner cartridge/PC kit and inspect the input sensor flag. Replace the flag if necessary.
Code: 200.14
Description: Trailing edge cleared manual feed, but did not successfully debounce the sensor. Potential causes are a small gap or a bouncy manual feed sensor.
Remedy: Remove the toner cartridge/PC kit. At the front, remove the upper front guide, and inspect the flag on the manual input sensor. If the flag is loose, then replace it. See “Media manual input sensor removal”.
Code: 200.15
Description: UNRECOVERABLE NO GAP JAM. Engine detected no gap at the manual feeder sensor, attempted to open the gap by stopping the feed rolls, but no trailing edge was ever seen at the input sensor.
Remedy: Remove the toner cartridge/PC kit. At the front, remove the upper front guide, and inspect the flag on the manual input sensor. If the flag is loose, then replace it. See “Media manual input sensor removal”. Verify that the media is approved. Inspect the wear strips in the input tray, and replace if necessary.