PrintCopy.info service

Konica-Minolta bizhub C3100P

Error Codes List page 8

  • Code: C060
  • Description: Firmware update error Firmware update fails to complete correctly during update.
  • Causes: MFP board (MFPB)
  • Remedy: 1 Reboot the main body. 2 Check the cable that has been used for update of the firmware for proper connection and correct as necessary. 3 Check the firmware update file and if the file is not the correct one, update the firmware again. 4 Check the firmware update procedure and if the procedure is not correct, update the firmware again. 5 Update the firmware again. 6 Check the MFPB connector for proper connection and correct as necessary. 7 Replace MFPB.
  • Code: D093
  • Description: Wrong hard disk (found during a disk check) • A hard disk intended for another model is mounted. • The hard disk capacity is short.
  • Causes: HDD
  • Remedy: 1 Replace the hard disk. 2 Format hard disk.
  • Code: D3A2
  • Description: Counter error A write error occurs in the counter area.
  • Causes: MFP board (MFPB)
  • Remedy: 1 Check the MFPB for its mounting condition and correct any faulty condition. 2 Replace MFPB. 3 If the same trouble code persists after the abovementioned procedures, the EEPROM is probably damaged.
  • Code: D3F1
  • Description: Successful completion of counter backup The counter backup process is completed successfully.
  • Causes:
  • Remedy: 1 This code is displayed when the counter backup process is completed successfully. When this code is displayed, turn OFF/ON the power switch and then perform the given steps. G.5.10 MFP board (MFPB)
  • Code: D3F4
  • Description: Abnormal end of counter backup The counter backup process results in an abnormal end due to a write error or other reasons.
  • Causes: MFP board (MFPB)
  • Remedy: 1. Reboot the main body. 2 Check the MFPB connector for proper connection and correct as necessary. 3 Replace MFPB. 4 After taking the above actions, if the counter backup process results in the same trouble code again, the EEPROM can be broken. In this case, the counter backup is unavailable.
Error Code
Service Mode, Troubleshooting
Parts Catalog
Compatibility
Downloads Files
Home
New Register Forgot Password?
Send message to us