Description: The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from a print cartridge. Memory error • 10.00.00 (event code) Black print cartridge E-label missing • 10.00.10 (event code) Black print cartridge.
Remedy: 1. Remove, and then reinstall the toner cartridge. 2. If the error reappears, turn the power off, and then on. 3. Check the cartridge e-label. If it is damaged, replace the cartridge. 4. If the error persists, replace the toner cartridge.
Code: 10.23.50
Display: 10.23.50
Description: The fuser kit life was reset above the order threshold. A new ITB was installed.
Remedy: No action necessary.
Code: 10.23.51
Display: 10.23.51
Description: The fuser kit life was reset above the replace threshold. A new ITB was installed.
Remedy: No action necessary.
Code: 10.23.52
Display: 10.23.52
Description: The fuser kit life was reset above the reset threshold. A new ITB was installed.
Remedy: No action necessary.
Code: 10.23.70
Display: 10.23.70 Printing Past Very Low
Description: The product indicates when the fuser kit is very low. The actual remaining fuse kit life might vary. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable.
Remedy: If print quality is no longer acceptable, replace the fuser kit. See the parts chapter in the repair manual for the fuser kit part number.
Code: 10.XX.34
Display: 10.XX.34 Used Supply In Use
Description: The toner cartridge is used. • 10.00.34 (event code) Black print cartridge