Description: Problem with the Scan Axis encoder sensor readings
Remedy: • Check whether the Encoder Strip is dirty. If necessary, clean it. Pay special attention to the area near the Service Station. Follow the instructions on the front panel after selecting the Ink menu and then Clean Encoder Strip. • Check whether the Encoder Strip is broken or damaged. If necessary, replace it. • If the system error persists, clean the Encoder Sensor. • If the system error persists, replace the Encoder Sensor. • Perform the Scan Axis diagnostic test to troubleshoot the problem further.
Code: 87:10
Description: Problem with the Carriage Encoder Sensor readings
Remedy: • Check that the Encoder Sensor is correctly connected to the Carriage PCA. • Check whether the Encoder Strip is broken or damaged. If necessary, replace it. • Check whether the Encoder Strip is dirty. If necessary, clean it. Pay special attention to the area near the Service Station. Follow the instructions on the front panel after selecting the Ink menu and then Clean Encoder Strip. • If the system error persists, clean the Encoder Sensor. • If the system error persists, replace the Encoder Sensor.
Code: 94:01
Description: The paper is not suitable for color calibration, being too dark (low L), or too coloured (a or b above thresholds), or transparent
Remedy: • If accurate color is important, change to a different paper type (preferably an HP paper type) that satisfies the conditions for color calibration. • If accurate color is not important, print without color calibration.
Code: 94:02
Description: Color calibration error: some of the consistency checks on the Embedded SpectroPhotometer (ESP) measurements failed, which could have several causes
Remedy: • Ensure that the paper type selected corresponded to the paper actually loaded. • Inspect the CLC printed target to detect any printing defect: banding, missing colors, etc. If an issue is detected, run the Printing IQ Full Calibration procedure to fix any printing problems. • Check that color calibration is supported for this paper type: translucent, plain and heavily colored papers cannot be color-calibrated. • If the problem persists, try calibrating an HP coated paper (if available). If this calibration fails, replace the ESP.
Code: 94:10
Description: Embedded SpectroPhotometer (ESP) contaminated by aerosol
Remedy: • Replace the ESP Embedded SpectroPhotometer (ESP). • Perform the ESP basic test (CLC) to ensure that the replaced part is working correctly.