Description: Problem moving the carriage, most likely due to a paper jam.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Open the Window and check for any visible obstacles restricting the movement of the carriage. If there is a wrinkled mass of media inside the paper path, lift the Pinch wheels (using the Media Lever) and clear the obstruction. • If there is no paper jam or obstacle blocking the carriage movement perform the following: – Clean the encoder strip. – Check the belt assembly. – All cables and connections between the Carriag PCA, Scan Axis Motor, and Main PCA. – Oil the carriage rails. • Perform the Scan Axis Diagnostic Test . Page 3-6. • If the diagnostic test does not find any specific error, replace the Carriage Assembly. • Replace the Belt Assembly. • Replace the Scan Axis Motor. • Replace the Main PCA.
Code: 87:YZ
Description: Problem finding the Scan-axis encoder reading.
Remedy: • Upgrade the firmware. • Clean the Encoder Strip. • Replace the Encoder Strip. • Replace the Carriage PCA. • Replace the Trailing Cables.
Code: 93:YZ
Description: Unable to pressurize the Ink Delivery System. The ISS Motor does not move as expected.
Remedy: • Switch the Power OFF from the back of the Printer and disconnect the Power cord. Reconnect the power cord and power On the Printer. • Perform the Ink Delivery System diagnostic test to further troubleshoot the problem.. • Replace the Left or Right Ink Supply Stations, depending on the results of the diagnostic test and. • If the problems persist after replacing the appropriate ink supply station (right or left), replace the Main PCA if you have problems with the left side. Replace the Printmech PCA if you have problems with the right side.
Code: 94:YZ
Description: Color calibration Error.
Remedy: • Perform the Color Sensor ESP (spectrophotometer) calibration. You must use glossy paper for this calibration. • If the System Error continues, replace the Color Sensor ESP (spectrophotometer). • If the System Error continues, replace the Carriage PCA. • If the System Error continues, replace the Formatter.