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HP DesignJet 800

Error Codes List page 1

  • Code: 01:10
  • Description: Electronics Module failure.
    The possible cause could be: 1. The Electronics Module is of the wrong type (a 16 MB Electronics Module will not work in a 24" Model). 2. Reading, writing or initializing the EEROM failed. 3. One of the ASIC’s was not found within the Serial Bus that connects the Electronics Module to the Carriage Assembly. 4. One of the ASIC’s did not respond to the Serial Bus that connects the Electronics Module to the Carriage Assembly. 5. The Electronics Module is requesting a move to the Service Station while the previous move is still being completed. 6. The Electronics Module Cooling Fan has reached its current limit.
  • Remedy: Replace the Electronics Module
  • Code: 01:11
  • Description: The Electronics Module Cooling Fan badly connected.
  • Remedy: Reconnect the Cooling Fan (located on top of the Electronics Module). If the Cooling Fan continues to fail, check that the connector pins in the Electronics Module are NOT bent.
  • Code: 01:12
  • Description: The EEROM is not configured correctly (the product number may
  • Remedy: Configure the EEROM correctly using the EEROM setup utility
  • Code: 01:13
  • Description: Electronics Module failure.
    The possible cause could be: 1. One of the ASIC’s in the Electronics Module is reporting that it is too hot. 2. The interruptions from the Scan-Axis servo or from the Paper-Axis servo are not coming as regularly as they are expected or are coming too late.
  • Remedy: • Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. • If the Error Code continues, replace the Electronics Module
  • Code: 02:10
  • Description: Carriage failure.
    The possible cause could be: 1. The Carriage PCA is not compatible with the rest of the Printer. 2. The Carriage ASIC has problems initializing. 3. The +2.5V reference voltage generated in the Carriage PCA is out of range. 4. One of the Carriage ASIC’s cannot be found within the Serial Bus that connects the Electronics Module to the Carriage. 5. One of the Carriage ASIC’s did not respond to the Serial Bus that connects the Electronics Module to the Carriage Assembly.
  • Remedy: Replace the Carriage Assembly
  • Code: 02:13
  • Description: Carriage failure.
    The possible cause could be: 1.One of the ASIC’s in the Carriage is reporting that it is too hot.
  • Remedy: Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. If the Error Code continues, replace the Carriage Assembly
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