Description: Paper out error. Paper out or not loaded correctly Reload the paper, then press the Paper button on the printer or click the [Continue] button if it appears on the screen. To cancel the print job, click the [Cancel] button.
Causes: Paper is out. Failed to feed paper.
Remedy: 1. Check if any paper dust is not adhered to the surface of the LD Roller. 1. Set a cleaning sheet in the ASF Unit up side down. Then holding the top edge, try to load the paper from the Printer driver. The micro pearl on the LD Roller surface is removed. To remove severe smear, staple a cloth moistened with alcohol to a post card and clean the roller in the same manner. 1. Check if the Hopper operates correctly in the paper loading sequence. 1. Reassemble the Compression Spring 1.94 between the Base Frame and the Hopper. 1. Check if the Extension Spring 0.143 does not come off in the Clutch mechanism. 1. Reassemble the Extension Spring 0.143 in the Clutch mechanism. 2. Check if the positioning hole of the Clutch does not come off from the guide pin of the LD Roller Shaft. 2. Reassemble the positioning hole of the Clutch on the guide pin of the LD Roller Shaft. 3. Check if the Clutch tooth is not damaged. 3. Replace the ASF Unit with a new one. 4. Check if the Clutch is not damaged. 4. Replace the ASF Unit with a new one. 5. Check if the Compression Spring 2.36 does not come off in the Change Lever. 5. Replace the ASF Unit with a new one. 1. Check if the tip of the Change Lever is not damaged. 1. Replace the ASF Unit with a new one.
Description: Double feed error. Page not printed or multi-page error A page has not been printed, multiple pages have been fed into the printer at once, or the wrong paper size has been fed into the printer. Remove and reload the paper. Press the Paper button if necessary.
Causes: Double feeding occurs during printing.
Remedy: 1. Check if the Extension Spring Retard operates correctly in the paper loading sequence. 1. Set the Extension Spring Retard between the Retard Roller Unit and the ASF Frame. 2. Check if the Paper Back Lever operates correctly in the paper loading sequence. 2. Set the Extension Spring 6.45 between the ASF Frame and the Paper Back Lever.
Description: Communication error. Check all connections and make sure all devices are on. If the power was turned off during printing, cancel the print job. If the error does not clear, see your printer documentation.
Causes: The printer cannot communicate with the PC properly.
Remedy: 1. Check if the Panel FFC is connected to CN1 on the Panel Board. 1. Connect the Panel FFC to CN1 on the Panel Board. 2. Check if the Panel FFC is not damaged. 2. Replace the Panel FFC with new one. 3. Check if the Panel Board is not damaged. 3. Replace the Panel Board with new one. • Power on • Anywhere When turning on the power, the printer does not operate at all. Power Supply Unit 1. Check if the Power Supply Unit Cable is connected to CN4 on the Main Board. 1. Connect the Power Supply Unit Cable to CN4 on the Main Board. 2. Check if the Power Supply Unit Cable/Power Supply Unit is not damaged. 2. Replace the Power Supply Unit with a new one. * If the problem is not solved, replace the Main Board with new one.
Description: Cover open error. Printer cover open Close the printer cover.
Causes: The cover is opened during printing.
Remedy: 1. Is the Cover Open Sensor cable properly connected to CN8 on the Main Board? 1. Connect the Cover Open Sensor to CN11 on the Main Board. 2. Is the Cover Open Sensor cable damaged? 2. Replace the Cover Open Sensor cable with a new one. 3. Is the Cover Open Sensor damaged? 3. Replace the Cover Open Sensor with a new one.