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Canon imageRUNNER Advance DX 4745i

Error Codes List page 1

  • Code: E000-0001-05
  • Description: Fixing temperature abnormal rise.
    The temperature detected by the main thermistor does not rise to the specified value during startup control.
  • Causes: - Harness connecting from the DC Controller PCB (UN2/J307) to the Fixing Main Thermistor (TH1/ J707)
    - Fixing Main Thermistor (TH1)
    - Fixing Unit
    - DC Controller PCB
  • Remedy: 1.Go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR; and then turn OFF and then ON the power.
    2.Check/replace the harness and connector between the DC Controller PCB and the Fixing Main Thermistor.
    3.Replace the Fixing Main Thermistor (Film Unit).
    4.Replace the Fixing Unit.
    5.Replace the DC Controller PCB.
    [Reference]
    Before replacing the DC Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected.
    - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
    - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E001-0000-05
  • Description: Fixing unit temperature rise detection
    The reading of the main thermistor is 250 deg C or more continuously for 200 msec.
  • Causes: - Harness connecting from the DC Controller PCB (UN2/J307) to the Fixing Main Thermistor (TH1/ J707)
    - Fixing Main Thermistor (TH1)
    - Fixing Unit
    - DC Controller PCB
  • Remedy: 1.Go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR; and then turn OFF and then ON the power.
    2.Check/replace the harness and connector between the DC Controller PCB and the Fixing Main Thermistor.
    3.Replace the Fixing Main Thermistor (Film Unit).
    4.Replace the Fixing Unit.
    5.Replace the DC Controller PCB.
    [Reference]
    Before replacing the DC Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected.
    - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
    - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E001-0002-05
  • Description: Fixing unit temperature rise detection
    The reading of the sub thermistor is 295 deg C or more continuously for 200 msec.
  • Causes: - Harness connecting from the DC Controller PCB (UN2/J307) to the Fixing Main Thermistor (TH1/ J707)
    - Fixing Main Thermistor (TH1)
    - Fixing Unit
    - DC Controller PCB
  • Remedy: 1.Go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR; and then turn OFF and then ON the power.
    2.Check/replace the harness and connector between the DC Controller PCB and the Fixing Main Thermistor.
    3.Replace the Fixing Main Thermistor (Film Unit).
    4.Replace the Fixing Unit.
    5.Replace the DC Controller PCB.
    [Reference]
    Before replacing the DC Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected.
    - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
    - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E002-0000-05
  • Description: Fixing unit temperature insufficient rise
    1.The reading of the main thermistor is less than 115 deg C continuously for 400 msec 2.5 sec after it has indicated 100 deg C.
    2.The reading of the main thermistor is less than 150 deg C continuously for 400 msec 1.3 sec after it has indicated 140 deg C.
  • Causes: - Harness connecting from the DC Controller PCB (UN2/J307) to the Fixing Main Thermistor (TH1/ J707)
    - Fixing Main Thermistor (TH1)
    - Fixing Unit - DC Controller PCB
  • Remedy: 1.Go through the following to clear the error: COPIER> FUNCTION> CLEAR> ERR; and then turn OFF and then ON the power.
    2.Check/replace the harness and connector between the DC Controller PCB and the Fixing Main Thermistor.
    3.Replace the Fixing Main Thermistor (Film Unit).
    4.Replace the Fixing Unit.
    5.Replace the DC Controller PCB.
    [Reference]
    Before replacing the DC Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected.
    - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
    - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E003-0000-05
  • Description: Low fixing temperature detection after standby
    The reading of the main thermistor is less than 100 deg C continuously for 200 msec or more.
  • Causes: - Harnesses connecting the DC Controller PCB (UN2/J307), the Fixing Drawer Connector (J705) and the Main Thermistor (TH1/J707)
    - Main Thermistor (TH1)
    - Fixing Drawer Connector - Fixing Unit - DC Controller PCB
  • Remedy: 1. Go through the following to clear the error: COPIER (LEVEL1)> FUNCTION> CLEAR> ERR. Then, turn OFF and then ON the main power.
    2. Remove and install the Fixing Unit.
    3. Check that the Fixing Drawer Connector is free of foreign matter or bent pin.
    4. Check/replace the harnesses and connectors from the DC Controller PCB to the Main Thermistor.
    5. Replace the Film Unit.
    6. Replace the Fixing Unit.
    7. Replace the DC Controller PCB.
    [Reference]
    Before replacing the DC Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected.
    - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
    - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRE
  • Code: E003-0001-05
  • Description: Low fixing temperature detection after standby
    The Sub Thermistor 1 detected a temperature of 50 deg C or lower for 500 consecutive msec or longer.
  • Causes: - Harnesses connecting the DC Controller PCB (UN2/J307), the Fixing Drawer Connector (J705) and Sub Thermistor 1 (TH2/J707)
    - Sub Thermistor 1 (TH2)
    - Fixing Drawer Connector
    - Fixing Unit
    - DC Controller PCB
  • Remedy: 1. Go through the following to clear the error: COPIER (LEVEL1)> FUNCTION> CLEAR> ERR. Then, turn OFF and then ON the main power.
    2. Remove and install the Fixing Unit.
    3. Check that the Fixing Drawer Connector is free of foreign matter or bent pin.
    4. Check/replace the harnesses and connectors from the DC Controller PCB to the Sub Thermistor 1.
    5. Replace the Film Unit.
    6. Replace the Fixing Unit.
    7. Replace the DC Controller PCB.
    [Reference]
    Before replacing the DC Controller PCB, back up the service mode data and restore the backup data after the replacement so the data may be able to be protected.
    - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP
    - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
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