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Canon iR Advance C475iFZ III

Error Codes List page 42

  • Code: E881-0001-00
  • Description: Board over heat error
  • Causes: Abnormal temperature of the Main Controller CPU was detected.
  • Remedy: [Related parts] - Main Controller PCB(UN6) [Remedy] Perform the following in the order while checking whether the error is cleared. a. If the error occurred during a service visit and then occurred again, replace the Main Controller PCB. b. If the error does not occur during a service visit but is found in the log: 1. Clean the inlet on the side where the fan is installed and remove dust. 2. Remove dust from the Controller Cooling Fan. 3. If the space on the side where the fan is installed is less than 10 cm, ask the customer to secure enough space.
  • Code: E996-0001-05
  • Description: Unknown Engine FW error
  • Causes: Unknown Engine FW error
  • Remedy: [Related parts] - DC Controller PCB(UN1) [Remedy] - Turn OFF and then ON the main power. - Replace the DC Controller PCB.
  • Code: E996-0071-04
  • Description: Error for collecting sequence jam log (ADF)
  • Causes: Error for collecting jam log (ADF)
  • Remedy: [Remedy] Collect debug log and contact to the sales company. [Reference] By setting "COPIER (LEVEL2)> OPTION> FNC-SW> JM-ERR-R" to "1", it is handled as an error instead of a jam from the first occurrence.
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