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Canon iR Advance C475iFZ III

Error Codes List page 2

  • Code: E003-0004-05
  • Description: Fixing Sub Thermistor (Front) low temperature detection error
  • Causes: The Fixing Sub Thermistor (Front) temperature lowered below the specified level.
  • Remedy: [Related parts] - Fixing Drawer Harness (between the Fixing Drawer Connector J86 and the Connector J154 of the DC Controller PCB) - Fixing Assembly [Remedy] - Disconnect the Fixing Assembly from the host machine to check if there is any residual paper inside the Fixing Assembly and remove the residual paper if any. - Disconnect and connect the Fixing Assembly. In addition, check the Connector J86 that connects the Fixing Assembly to the host machine and replace the Connector Assembly or the Fixing Assembly if the Connector is damaged. - Replace the Fixing Assembly.
  • Code: E004-0001-05
  • Description: Fixing Drive Assembly circuit error
  • Causes: A continuous error was detected in the communication between the DC Controller PCB used to control the startup of the Fixing Assembly and the Low-voltage Power Supply PCB.
  • Remedy: [Related parts] - Harness between the Connector J208 of the Low Voltage Power Supply PCB and the Connector J103 on the DC Controller PCB - Low-voltage Power Supply PCB - DC Controller PCB(UN1) [Remedy] - If such a power source as private electric generator is used that results in a frequency out of the specified range, 43 Hz to 67 Hz, replace the power source with one having the specified value. - Disconnect and then connect the Low Voltage Power Supply PCB Connector J208 and the Connector J103 on the DC Controller PCB. - Replace the Low-voltage Power Supply PCB. - Replace the DC Controller PCB.
  • Code: E004-0004-05
  • Description: Mismatch of Fixing Assembly type
  • Causes: An error was displayed when mismatch of the Fixing Assembly type was detected.
  • Remedy: [Related parts] - Fixing Drawer Harness (between the Fixing Drawer Connector J86 and the connector J154 of the DC Controller PCB) - Fixing Assembly - DC Controller PCB(UN1) [Remedy] - Disconnect and then connect the Fixing Assembly. In addition, check the Connector J86 that connects the Fixing Assembly to the host machine and replace the Connector Assembly or the Fixing Assembly if the Connector is damaged. - Disconnect and then connect the Connector J154 on the DC Controller PCB. - Replace the Fixing Assembly. - Replace the DC Controller PCB.
  • Code: E004-0005-05
  • Description: Low-voltage Power Supply PCB error
  • Causes: An error is displayed under any of the following conditions: (1) When the Fixing Relay was ON and the Triac was OFF, the CAREN IC of the Power Supply Unit detected Fixing Assembly input power of more than 500W for more than 8 times out of 20 times. (2) When the initial power supply frequency was detected as zero cross signals at the startup of the DC Controller, no zero cross signal with a frequency of 42 Hz to 68 Hz was detected within 5000 ms or no zero cross signal was detected for 500 ms.
  • Remedy: [Related parts] - Harness between the connector J207 of the Low Voltage Power Supply PCB and the connector J102 on the DC Controller PCB - Harnesses between the Connector J208 of the Low Voltage Power Supply PCB and the Connector J103 on the DC Controller PCB - DC Controller PCB(UN1) [Remedy] - Disconnect and then connect the Connectors J207 and J208 of the Low Voltage Power Supply PCB and the Connectors J102 and J103 of the DC Controller PCB. - Replace the Low-voltage Power Supply PCB. - Replace the DC Controller PCB. [Reference] - Before replacing the DC Controller PCB, back up the service mode data (approx. 2 min) and restore the backup data after the replacement so the data may be able to be protected. - Backup: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMBUP - Restoration: COPIER (LEVEL2)> FUNCTION> SYSTEM> DSRAMRES
  • Code: E012-0101-05
  • Description: Yellow drum,yellow developer and magenta developer Motor error
  • Causes: The motor speed detection result of ASIC never fell within the specified range until 500 ms elapsed after the yellow drum,yellow developer and magenta developer Motor started rotation.
  • Remedy: [Related parts] - Harness between the Connector J58 of the yellow drum,yellow developer and magenta developer Motor and the Connector J119 on the DC Controller PCB - Yellow drum,yellow developer and magenta developer Motor - DC Controller PCB(UN1) [Remedy] - Disconnect and then connect the Connector J58 of the yellow drum,yellow developer and magenta developer Motor and the Connector J119 of the DC Controller PCB. - Perform the drum motor drive test in service mode. If the drum motor does not operate, replace the yellow drum,yellow developer and magenta developer Motor. Specify motor to operate: COPIER > FUNCTION > PART-CHK > MTR Motor operation check: COPIER > FUNCTION > PART-CHK > MTR-ON
  • Code: E012-0102-05
  • Description: Yellow drum,yellow developer and magenta developer Motor error
  • Causes: The motor speed detection result of ASIC did not fall within the specified range for 500 consecutive ms after the motor speed detection result of ASIC fell within the specified range at least once during the rotation of the yellow drum,yellow developer and magenta developer Motor.
  • Remedy: [Related parts] - Harness between the Connector J58 of the yellow drum,yellow developer and magenta developer Motor and the Connector J119 on the DC Controller PCB - Yellow drum,yellow developer and magenta developer Motor - DC Controller PCB(UN1) [Remedy] - Disconnect and then connect the Connector J58 of the yellow drum,yellow developer and magenta developer Motor and the Connector J119 of the DC Controller PCB. - Perform the drum motor drive test in service mode. If the drum motor does not operate, replace the yellow drum,yellow developer and magenta developer Motor. Specify motor to operate: COPIER > FUNCTION > PART-CHK > MTR Motor operation check: COPIER > FUNCTION > PART-CHK > MTR-ON
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