Description: The media is out. The printhead is open.
Remedy: • Follow the instructions for Loading Media in users manual, and then press the Feed button to resume printing. • Close the top cover and then press the Feed button to resume printing.
Code: 08
Display: Double Flashing Green
Description: The printer is paused.
Remedy: • Press the Feed button to resume printing.
Code: 09
Display: Flashing Amber
Description: The printhead is over temperature.
Remedy: • Printing will stop until the printhead cools to an acceptable printing temperature. When it does, the printer will automatically resume operation.
Code: 10
Display: Alternately Flashing Green and Red
Description: FLASH memory is not programmed.
Remedy: • Return the printer to an authorized reseller.
Code: 11
Display: Flashing Red, Red and Green
Description: The printhead or motor has had a critical failure.
Remedy: • Return the printer to an authorized reseller.
Code: 12
Display:
Description: No print on the label.
Remedy: • The media may not be direct thermal media when printing without ribbon (i.e. thermal transfer). See Determining Thermal Media Types on page 24. • For thermal transfer printers, the media may not be outside wound or approved for use in the printer. See the following ribbon test procedures: Ribbon Test with Adhesive on page 27 and the Ribbon Scratch Test on page 28 in the users manual. • Is the media loaded correctly? Follow the instructions for Loading Roll Media in the users manual. For printing using transfer ribbon, see Loading Transfer Ribbon in the users manual.