Display: 016-719 Decode Error Job Failure Press Stop to Cancel
Description: Decode error Decode error is detected.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Remedy: 1 Reseat all connectors on the IP Board and the MCU Board. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
Code: 016-720
Display: 016-720 PDL Request Data Violation Press Ok
Description: PDL Error The print data cannot be processed by PDL
Causes: • IP Board. • MCU Board.
Remedy: 1 Check the print driver version. Is the driver current and correct? Go to Step 2. Install the latest print driver. 2 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
Code: 016-744
Display: 016-744 Format Error Invalid Data Press Ok
Description: Download Format Error Invalid code to be downloaded.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Remedy: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance Complete.
Code: 016-745
Display: Format Error Invalid Data Press Ok
Description: Download Format Error Invalid code to be downloaded.
Causes: • IP Board. (3010/3040) • IP Board. (3045) • MCU Board.
Remedy: 1 Reseat all connectors on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the IP Board. Does the error persist? Go to Step 3. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance Complete.
Code: 016-749
Display: 016-749 PJL Request Data Violation Press Ok
Description: PJL Request Error Print data cannot be processed by PJL
Causes: • IP Board. • MCU Board.
Remedy: 1 Check the print driver version. Is the driver current and correct? Go to Step 2. Install the latest print driver. 2 Replace the IP Board. Does the error persist? Go to Step 4. Complete. 3 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.
Code: 024-340
Display: Restart Printer Contact Support If Message Returns
Description: MCU Firmware Error
Causes: • MCU Board.
Remedy: 1 Reseat all connections on the IP and MCU Boards. Does the error persist? Go to Step 2. Complete. 2 Replace the MCU Board. Does the error persist? Contact your designated field support for assistance. Complete.