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Canon iR Advance 400i

Error Codes List page 3

  • Code: E014-0003
  • Description: Fixing Motor (M1) pressure release error
    The pressure release of the Fixing Assembly was not detected for 3.0 seconds during the pressure release drive.
  • Remedy: 1. Check the connector connection between the Fixing Pressure Release Sensor (PS18) or the Fixing Motor (M1) and the DC Controller PCB (PCB1).
    2. Replace the Fixing Pressure Release Sensor (PS18).
    3. Replace the Fixing Motor (M1).
    4. Replace the DC Controller PCB (PCB1).
  • Code: E014-0004
  • Description: Fixing Motor (M1) pressurization error
    The pressurization of the Fixing Assembly was not detected for 3.0 seconds during the pressurization drive.
  • Remedy: 1. Check the connector connection between the Fixing Pressure Release Sensor (PS18) or the Fixing Motor (M1) and the DC Controller PCB (PCB1).
    2. Replace the Fixing Pressure Release Sensor (PS18).
    3. Replace the Fixing Motor (M1).
    4. Replace the DC Controller PCB (PCB1).
  • Code: E020-0000
  • Description: Detection of the toner clog between the Hopper Unit and the Developing Assembly
    When the Developing Assembly Toner Sensor (TS2) detected “toner-absent” and the Hopper Toner Sensor (TS1) detected “toner-present”, the Developing Assembly Toner Sensor (TS2) did not detect “toner-present” though the Hopper Motor (M6) rotated by 194 times at intervals of 1.0 second with having turned on the Developing Cylinder Clutch (CL2).
    * If paper is being fed, the error occurs after the paper has been delivered.
  • Remedy: 1. Check the rotation of the Hopper Motor Gear. (If it is rotating, the sensor may not be detecting correctly. In that case, perform the following to supply toner to the Developing Assembly: COPIER > FUNCTION > INSTALL > TONER-S in the Service Mode.)
    2. Replace the Developing Assembly.
    3. Replace the Hopper Unit.
    4. Replace the DC Controller PCB (PCB1).
  • Code: E024-0001
  • Description: Disconnection of the Developing Assembly Toner Sensor (TS2)
    1. At normal speed: The Developing Assembly Toner Sensor (TS2) signal was detected 7500 times in a row at intervals of 100msec.
    2. At low speed: The Developing Assembly Toner Sensor (TS2) signal was detected 4500 times in a row at intervals of 100msec.
    * If paper is being fed, the error occurs after the paper has been delivered.
  • Remedy: 1. Check the connector connection between the Developing Assembly and the DC Controller PCB (PCB1).
    2. Replace the Developing Assembly.
    3. Replace the DC Controller PCB (PCB1).
  • Code: E025-0000
  • Description: Connector disconnection of the Hopper Toner Sensor (TS1)
    The connection signal of the Hopper Toner Sensor (TS1) was not detected 10 times in a row for 100msec.
    * If paper is being fed, the error occurs after the paper has been delivered.
  • Remedy: 1. Check the connector connection between the Hopper Unit and the DC Controller PCB (PCB1).
    2. Replace the Hopper Unit.
    3. Replace the DC Controller PCB (PCB1).
  • Code: E025-0001
  • Description: Bottle Motor (M5) rotation error
    The same level of the Bottle Motor (M5) lock signal was detected 230 times in a row while detecting the signal every 2.0msec.
    * If paper is being fed, the error occurs after the paper has been delivered.
  • Remedy: 1. Check the connector connection between the Bottle Motor (M5) and the DC Controller PCB (PCB1).
    2. Replace the Bottle Motor (M5).
    3. Replace the DC Controller PCB (PCB1).
Error Code
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