not printing in color

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reeves ray chibamba
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Joined: Sat Aug 01, 2020 8:37 am

not printing in color

Postby reeves ray chibamba » Sat Aug 01, 2020 8:51 am

I have a Hp cp5225 printer printing only in black and white on the machine if I command a demo page or a supply page no color is coming out I tried to install color cartridges it showed that genuine Hp cartridges installed 100% but still didn't print in color after some time it showed 0% for all 3 color cartridges even when the cartridges were at 100 % it didn't print color on demo and supply pages

What could be the problem

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