Canon iR Advance 400iF/ 500iF Paper jam in solid image

[Expert]

Models list: Canon imageRUNNER ADVANCE 500iF, 500i, 400i, 400iF
Paper jam in solid image when the leading edge margin is small (1 to 4mm)
Location
Fixing Assembly

Cause
When handling a solid image with small leading edge margin (1 to 4mm), it causes poor paper separation from the Fixing Film and paper jam can occur by separation failure.

Condition
Paper left untouched in a high humidity environment, solid image with small leading edge margin

Field Remedy
• Service mode (Lv.2)> COPIER> OPTION> FEED-SW> SP-SW> 0 to 2
0: OFF
1/2: Separation priority mode
• Or Service mode (Lv.2)> COPIER> OPTION> IMG-FIX> TMP-TBLC> 0 to 3
0: Auto
1: OFF
2: N1 mode with plain paper 1/2 (Target temperature becomes low.)
3: N3 mode with plain paper 1/2 (Target temperature becomes moreover low.)
* Selecting "SP-SW > 1/2" or "TMP-TBLC > 3" makes a wider leading edge margin and
avoids paper jam by separation failure.
* Selecting "TMP-TBLC > 2/3" also improves paper curl; however, it reduces productivity

[TimothywaB]

Models list: imageRUNNER ADVANCE 500iF, 500i, 400i, 400iF
Image Failure: Toner soiling at the back side of paper
LocationFixing Assembly circumference of Pressure Roller: 94mm
Transfer Roller roller circumference: 50mm
CauseFixing Assembly: Toner on the paper comes off and adheres to the Pressure Roller, and then the toner adheres to the back side of the paper.
Transfer Roller: Toner remains on the Drum that has stopped at the time of paper jam, and then the residual toner on the Drum adheres to the Transfer Roller during a recovery operation.
ConditionFixing Assembly: Under conditions that causes poor fixing performance, such as low temperature environment, or when feeding a large number of sheets of halftone image. Or the Fixing Unit comes to the end of its life for replacement.
Transfer Roller: When a paper jam occurs. Or the Transfer Roller comes to the end of its life for replacement
Field RemedyFixing assembly: Service modeLv.2> COPIER> FUNCTION> CLEANING> FIX-CLN> OK
Transfer Roller: Service modeLv.2> COPIER> FUNCTION> CLEANING> TR-CLN> OK

[Henryemiva]

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[Krasnowekm]

я так понял используются тонер-картриджи Canon C-EXV49, те же что и на серии imageRUNNER Advance С33хх - про них что-то должно быть известно?
FORREST, а что по качеству печати можете на нем сказать? Что уже успели на нем попечатать?

[Wisenia]

Models list: Canon imageRUNNER ADVANCE 500iF, 500i, 400i, 400iF
Image Failure: Soiling at the leading/trailing edge of paper
Location
Pre-transfer Guide,Fixing Inlet GuideCause
• Pre-transfer Guide: The leading edge or trailing edge of paper touches the toner adhered to the Pre-transfer Upper Guide.
• Fixing Inlet Guide: The leading edge or trailing edge of paper touches the toner adhered to the Fixing Inlet Upper Guide.Condition
When a high print chart, such as halftone or black, is continuously fed.Field Remedy
Clean the toner-adhered Guide with lint-free paper.