Canon iR Advance 400iF/ 500iF Poor transfer of the image, hollow character

[Serviceman]

Models list: Canon imageRUNNER ADVANCE 500iF, 500i, 400i, 400iF
Image Failure: Poor transfer of the image, hollow character
Location

Transfer Roller (roller circumference: 50mm)

Cause

• Because of insufficient transfer output due to highly-resistive paper caused by reduced moisture content in paper by having the paper left untouched in a low humidity environment

• Because of insufficient transfer output due to highly-resistive paper caused by increased moisture content in paper by having the paper left untouched in a high humidity environment

Condition

• Paper left untouched in a low humidity environment

• Paper left untouched in a high humidity environment

Field Remedy

• Service mode (Lv.2)> COPIER> OPTION> IMG-TR> TROPT-SW> -2 to 1

-2: Transfer output voltage moreover decreases.

-1: Transfer output voltage decreases.

0: OFF

1: Transfer output voltage increases.

[BeJimmieBug]

Hi,
i think i prefer the canon 60d over the canon t4i because of the robust built of the 60d.

I was wondering if the weight of the camera canon 60d would help for stabilization . Since the t4i is less heavy, i think the stabilization is harder.

Does the weight of the camera make a huge difference ?

I use a lens of 15-85mm

Thanks in advance
Have a great day
Deleuze3

[Thentes]

Models list: imageRUNNER ADVANCE 500iF, 500i, 400i, 400iF
Image Failure: Toner soiling at the back side of paper
LocationFixing Assembly circumference of Pressure Roller: 94mm
Transfer Roller roller circumference: 50mm
CauseFixing Assembly: Toner on the paper comes off and adheres to the Pressure Roller, and then the toner adheres to the back side of the paper.
Transfer Roller: Toner remains on the Drum that has stopped at the time of paper jam, and then the residual toner on the Drum adheres to the Transfer Roller during a recovery operation.
ConditionFixing Assembly: Under conditions that causes poor fixing performance, such as low temperature environment, or when feeding a large number of sheets of halftone image. Or the Fixing Unit comes to the end of its life for replacement.
Transfer Roller: When a paper jam occurs. Or the Transfer Roller comes to the end of its life for replacement
Field RemedyFixing assembly: Service modeLv.2> COPIER> FUNCTION> CLEANING> FIX-CLN> OK
Transfer Roller: Service modeLv.2> COPIER> FUNCTION> CLEANING> TR-CLN> OK