Samsung ML2164

Zeeshan
Posts: 28
Joined: Mon Feb 01, 2021 1:03 pm

Samsung ML2164

Postby Zeeshan » Thu Feb 11, 2021 3:58 pm

Error #c2-1711
Please, solve my problem.
Alvaro
Posts: 43
Joined: Sat Oct 21, 2017 9:55 pm

Re: Samsung ML2164

Postby Alvaro » Wed Mar 03, 2021 10:04 am

Error Code C2-1711
Error Code C2-1712
Error Message:
Toner cartridge is not installed. Install the cartridge.
Toner Cartridge Failure: #. Call for service
Description:
The toner cartridge is not installed.
The machine can’t detect the toner cartridge.
Solution:
  1. Check if the toner cartridge is installed. If it is OK, turn the machine off then on.
  2. If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to distribute the toner evenly inside the cartridge. And reinstall the toner cartridge.
  3. If the problem persists, check that the CRUM contact area is contaminated. Clean it.
  4. If the problem persists, replace the toner cartridge with new one.

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