Xerox WorkCentre 7346

Initial Actions

Reload with fresh, dry paper of the correct specifications. If the problem occurs with heavyweight paper, ensure that the correct selections are being made on the print driver and/or UI. If the problem is not resolved, continue with this RAP.
NOTE: Small white deletions with a sharp edge are usually caused by Fuser offsetting. Go to the IQ16 Spots RAP.

Step	Procedure	Yes	No
1	The problem is Debris-Centered Deletions.	13	2
2	Enter Print Test Patterns. Print Test Pattern 2 at 70% coverage for each color. The defect is present for all colors.	12	3
3	Make several prints of the Test Pattern in the affected color. The defect is present in approximately the same location on all letter-size prints.	11	4
4	Remove the Drum cartridge for the affected color.Check for light from the Erase Lamp along the mounting rail left side The Erase lamp is lit.		5
5	Examine the surface of the Drum Cartridge. Check for dents, scratches, or contamination such as fingerprints, etc. The drum is free from damage.	7	6
6	Clean or replace the Drum Cartridge ( CRUs and Consumables).
7	Switch the affected Drum Cartridge with an adjacent unit. The problem moves with the cartridge.	9	8
8	Go to the IQ20 RAP and check Flags 1 through 3 for a loose, corroded, or damaged connection. Replace the Developer (PL 6.2) for the affected color.
9	Replace the Drum Cartridge (see CRUs and Consumables in Section 6).
10	Go to Flag 1 (C), Flag 2 (Y), Flag 3 (M), or Flag 4 (K). Check for a short circuit. If the wires are OK, replace the Erase Lamp for the affected color. If the problem persists, Replace the MCU PWB (PL 13.1).
11	Remove the ROS. Examine the ROS windows for dirt or damage. Clean or replace as required PL 3.1).
12	Check the Transfer Belt (PL 5.3) for dirt, damage, or contamination. Clean/replace as required. Check the 2nd BTR (PL 2.8) for damage or wear. Clean or replace if required.
13	Examine the spot in the center of the DCD. Replace the Developer (PL 6.2) and Toner Cartridge for the affected color. If the problem persists, replace the Developer Housing for the affected color (PL 6.2).