Xerox WorkCentre 6605

Possible causative parts

• Toner Cartridge Y/M/C/K (PL5.1.8/PL5.1.9/PL5.1.10/PL5.1.11)
• Imaging Unit Y/M/C/K (PL8.1.2/PL8.1.3/PL8.1.4/PL8.1.5)
• Laser Unit (PL2.1.1)
• Development HVPS Board (PL18.1.14)

St	Action	Yes	No
1	Ensure that the Imaging Units are installed correctly. Does this solve your problem?	The task is complete.	Go to action 2.
2	Ensure that the printer driver is set to print color output. 1. On the Image Options tab, ensure that the Xerox Black and White Conversion button is not checked. Does this solve your problem?	The task is complete.	Go to action 3.
3	Replace the Imaging Units. Does this solve your problem?	The task is complete.	Go to action 4.
4	Check the drum charge status. Cover the Laser Unit window with a sheet of paper and perform a test print. Is the test print result black? (If the drum is charged correctly, the test print result is white.)	Replace the Development HVPS Board.	Go to action 5.
5	Check the Laser Unit. Cover the half of the Laser Unit window with a sheet of paper and perform a test print. Is the half page of the test print result white and the other half page is black? (If the Laser Unit is normal, the other half page is not black but test patterned.)	Replace the Laser Unit.	Contact Xerox Technical Support.