Xerox WorkCentre 6605
Troubleshooting. Image Quality. Blank output
Possible causative parts
• Toner Cartridge Y/M/C/K (PL5.1.8/PL5.1.9/PL5.1.10/PL5.1.11)
• Imaging Unit Y/M/C/K (PL8.1.2/PL8.1.3/PL8.1.4/PL8.1.5)
• Laser Unit (PL2.1.1)
• Transfer Roller (PL14.1.99)
• Transfer Belt Assembly (PL6.1.1)
• Development HVPS Board (PL18.1.14)
• Transfer HVPS Board (PL18.1.28)
| St | Action | Yes | No |
|---|---|---|---|
| 1 | The toner cartridges may be low or need to be replaced. Confirm the amount of toner left in each toner cartridge. 1. Check the toner level in the Status tab in the Status Monitor. 2. Replace the toner cartridges as necessary. Does this solve your problem? |
The task is complete. | Go to action 2. |
| 2 | Disable the Draft Mode setting in the printer driver. 1. On the Advanced tab, ensure that Draft Mode is set to Off. Does this solve your problem? |
The task is complete. | Go to action 3. |
| 3 | The print media surface may be uneven. Try changing the Paper Type setting in the printer driver. For example, change the plain paper to thick. 1. On the Printing Options tab, change the Paper Type setting. Does this solve your problem? |
The task is complete. | Go to action 4. |
| 4 | Verify that the correct print media is being used. If not, use the print media recommended for the printer. Does this solve your problem? |
The task is complete. | Go to action 5. |
| 5 | Replace the Imaging Units. Does this solve your problem? |
The task is complete. | Go to action 6. |
| 6 | Check the laser beam path. Are there any foreign substances between the Laser Unit and the Y/M/C/K drum? |
Remove the foreign substance. | Go to action 7. |
| 7 | Check the installation status of the intermediate Transfer Belt Assembly. Is the Transfer Belt Assembly HV terminal not dirty, and is it contacted to the spring correctly? |
Go to action 9. | Clean the HV terminal. Reinstall the Transfer Belt Assembly. |
| 8 | Check the installation status of the Transfer Roller. Is Transfer Roller installed correctly? |
Go to action 10. | Reinstall the Transfer Roller. |
| 9 | Check the Transfer HVPS Board connector connection. Is the Transfer HVPS Board connector connected correctly? |
Go to action 10. | Connect the connector. |
| 10 | Check the Development HVPS Board connector connection. Is the Development HVPS Board connector connected correctly? |
Go to action 11. | Connect the connector. |
| 11 | Check the Laser Unit connection. Check the connection between the Laser Unit and MCU Board. Are the P/J36 and P/J11 connected correctly? |
Go to action 12. | Connect the P/J36 and P/J11 correctly. |
| 12 | Check after replacing the Laser Unit. Replace the Laser Unit. Does an error occur? |
Contact Xerox Technical Support. | The task is complete. |